Tips for searching the knowledge base

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Locate: Checkfront Knowledge Base
Prerequisites: 

• The Knowledge Base is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront. 

 

New to Checkfront - Products✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information. Discover more product-related help articles here: Products (New).

 

In this article, we provide tips on how to search the Checkfront Knowledge Base.

 

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Do you want to find out more about a specific topic in our Knowledge Base? If so, then check out these tips for using search operators to help with getting the most out of our Knowledge Base!

 

Use double quotes (") around each word to find content that contains all those words.

For example, "products" "assets" "rates" and "closures" retrieves content that contains all four words, in any order. Make sure you put spaces between the search words, otherwise the search handles the text as one string.

Get results that match if there is a stemmed version of a word (e.g. products). You do not get results where content contains only the words rate and asset, for example.

If you use single quotes (') around a word, then the single quotes are ignored. If you search for 'product' 'asset' 'rate' and 'closure', then you see results for all content that contains any of the words product or asset or rate or closure (exactly as if you search without the single quotes).

 

Use double quotes (") around a phrase to find content that contains all the words in that phrase.

For example, "product closure" retrieves all content that contains the words product and closure, in that order. You also get matching results if there is a stemmed version of the word (e.g. products). You do not get results where content contains only the word rate, for example.

If you use single quotes (') around a phrase, then the single quotes are ignored.

 

Use the minus operator (-) in front of the search term to find content that does not include that word or phrase.

For example, product rate -discount returns content containing the words product and rate, but excludes those that contain the word discount from the result set.

 

You can combine the operators above to find a very specific set of results.

For example, "product rate" -discount shows results for content that contains both the words product and rate, but does not contain the word discount.