How do I determine if a notification has been sent?

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Learn how to determine if a booking notification has been sent to recipients.

 

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See the areas mentioned below.

What more do I need to use this feature?

• Admin permissions to manage notifications and view reports.
  
  

Which Checkfront version supports this feature - classic, new or both?

• The Email Notifications feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.

 

New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please reach out to our Technical Support team for more information. Discover more product-related help articles here: Products (New).

 

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Do you want to confirm that an instant or scheduled notification has been sent to recipients, for example, to notify a Customer of a new booking?

If so, there are several areas in Checkfront where notification status displays.

 

In a booking's Log tab, a sent notification displays as SENT in the Email column.

If an email has not been sent successfully and bounces, it displays as BOUNCE in the Email column.

 

In the Account Activity report (Reports > Account Activity), a sent notification displays as SENT in the Email column.

If an email bounces, it displays as BOUNCE in the Email column.

 

Learn more about these topics here: Introduction to email notifications How do I resolve bounced email notifications?