Satisfaction surveys

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4 comments

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    Stephanie Tomais

    Would editing your notification with a link to survey monkey work? You can rename the link URL.

    Great idea (btw).  I am going to start this. 

    How did you set up the thank you to go out automatically?

     

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    Rich Harris

    Thanks.  I was hoping there might be a way to embed a quick thumbs up/thumbs down type instant satisfaction survey in the Checkfront email ideally.  I know I could do something like a Survey Monkey link but completion rate may not be great with that approach.  

    We trigger the thank you email from a Completed status that we change manually once a booking is complete.  

    Rich

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    Brittany

    Hi Rich,

    Great question!

    There are a number of ways you can ask your guests for feedback. Our Marketing team has laid out some ideas here that you might want to explore.

    As always, you're welcome to reach us if we can assist with the implementation at all.

    Cheers!

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    Rich Harris

    Thanks Brittany.  This is exactly what I was looking for.  I searched for survey info in the community forums but didn't realize there was a blog with lots of other info too.  Thanks so much.

    Rich

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