Booking import - all customers get the same booking code

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School Staff Safeguarding Quiz

• March 18, 2023 13:38

I am using the multiple bookings import. When I import the 6 customers they are all given the same booking code.

In the past, they have been allocated their own booking code for each customer. What am I doing wrong?

 

Thank you in advance

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  Ben

  • March 21, 2023 07:07

  Hi there,
   
  Thanks for reaching out! Appreciate you posting on the community forums, and we'd be happy to help with this.
   
  This sounds like a possible issue with the booking import spreadsheet and a potentially misconfigured/overlapping availability on the imported bookings. Could you please reach out to support@checkfront.com via email with the booking importation spreadsheet attached? We'll be able to properly troubleshoot it and get this fixed for you!
   
  We look forward to hearing from you.
   
  Thanks,
  Ben

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