BOOKING PAGE ISSUE

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Alison Schneeberger

• May 27, 2023 00:31

We have a number of different products on our booking page. When a customer selects book now on a product, it moves to the top of the page and most of the time the customer is unaware this has happened so to them it has just disappeared. Is there a way to stop this happening?

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  Jordan

  • May 30, 2023 15:32

  Hi Alison,

  I'm really sorry to hear about the trouble you're having with products moving around on your booking page.

  To better understand and resolve the issue, we'd really appreciate if you could reach out to us directly at support@checkfront.com.

  If possible, could you also provide us with screenshots or even a short video recording of the behavior you're seeing?

  Thanks for your patience, and we look forward to helping you sort this out soon.

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  Alastair Garrow

  • November 20, 2023 15:02

  Has this been resolved? I have this problem and you can see it happening on my webpage at https://moraykayaking.co.uk/2024-season-booking-page/ - you click on an activity and it jumps to the front of the list in the widget. Customer gets lost and gives up!

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