How can I change deposit requirement based on dates?

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steel wheel

• August 11, 2023 22:17

We have a few special events set up that we would like to require a higher deposit percentage for than our normal required deposit rate.  Is this possible? I have looked everywhere in the item configuration, the rules settings, and the item event settings and I don't see anything that indicates this is possible.  If anyone else has had this problem how did you get around it? 

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• Official comment

  

  Isadora Martins

  • August 12, 2023 19:15

  Hello Steel Wheel,

  Isadora here from Checkfront support. Thank you for getting in touch, and I'm here to assist. 😁

  The choices you make within Manage > E-commerce > Settings determine the default settings for all products.

  When you create a new product and navigate to its pricing tab, you'll observe that the "Use System Settings" option is pre-selected for its "Deposit" settings. This enforces the configurations mentioned previously.

  However, if you desire to apply a different deposit for a specific product, you can easily modify that product's deposit settings directly on its "Pricing" tab.

  To ensure customers are reminded to pay the balance, you can establish a scheduled notification for the Deposit status at Manage > Notifications.

  In the notification email, you can incorporate the invoice and/or a payment link using email variables, such as {%EMBED_INVOICE} and/or {$BOOKING_PAYMENT_URL}.

  For more comprehensive details on notifications, please refer to: Checkfront Notifications Documentation.

  I hope this proves helpful! Should you have any additional questions, please don't hesitate to reach out.

  Best regards,

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