Tagging a booking for future reference.
Every year we get 2 or 3 customers that we do not want back. Is it possible, or have you thought about giving us the ability to flag customer names so we can intervene in the booking process if we do not want them to return.
On the other side of that, the ability to have multiple flagging options would be great as there are those customers who are returning that you want to welcome back with special attention.
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