Adding optional gratuity to an invoice

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Allison Brownlie

• October 20, 2021 19:28

I'm looking for an easy way to add gratuity options to an online invoice created by the customer when booking a tour. 

We've tried creating inventory items equal to a 15% flat rate for each tour price and making them optional add ons for the tour; however this means we have many extra inventory items cluttering up our system. It also means that the customer can't opt for 15%, 18%, 20% or something custom as they may want to do.

Is there another way to set this up?  

Would also love to include a link to some type of gratuity option in our follow up thank you emails? We get great 5 star reviews, but few tips as not many people are carrying cash!

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  DaRon Bruce

  • February 28, 2022 17:54

  I agree with Allison that this would be a great addition to the booking system! Unfortunately, it's impractical for our business to set up predetermined gratuity amounts for all our activities. I think our staff would prefer having an option to add gratuity during the booking process rather than after the fact but any option would be better than nothing. Hoping this could be implemented in the near future.

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  Joanna Twa

  • October 13, 2022 19:18

  How is this going Checkfront?  These are great ideas from Allison and DaRon.  We really need a way to add tips during booking or as a follow-up.

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  Phillip Hullquist

  • October 15, 2022 04:44

  This was first discussed on the old forum back in August 2015. At the time Checkfront said were no plans for a tipping/gratuity system. I simply made an Inventory Item as a way to track tips, but it's not an ideal workaround.

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