Item event rule set not overriding default

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    Nate Smith

    I'm having a very similar issue. Has there been any resolution to this problem?

    Thanks!

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    Eric Hansen

    According to the article about rules; the default rule set should override custom rule sets. Possibly you can reverse what is the custom rule and what is the default. However, the reason I am here is this did not work for me. Here is my situation:

    I do 4 tours per day. I normally want a 24 hour booking lead time. However if my first tour for the day is booked I only need a 3 hour lead time to do my second tour as I'll already be set up. I created a custom rule set "Normal" which requires a 24 hour cutoff. I use "Normal" in Item Events to create my schedule. I set the "Default" rule set to a 3 hour cutoff. It seems I should be able to create a new Item Event that creates next-day availability for my second tour using the "Default" rule set. The default rule set should override the normal rule set and allow a late booking. It doesn't. Please help me understand why this is not working and if there is something I can do. I really don't want to be changing my "Normal" rule set from 24hr to 3hr and back to 24hr every time this comes up.

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