Brittany
Team Lead, Technical Support
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Activity overview
Latest activity by Brittany-
Brittany commented,
Official comment Hey, Eric, While re-ordering guest types in-app is not currently available, you're welcome to reach out to our team and we can facilitate this for you. I see that you've already recreated guest typ...
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Brittany commented,
Official comment Please note that we've added one additional step, Step 6 - disable the 'Pay Now Link', to make sure customers aren't able to pay before they receive your request to do so.
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Brittany commented,
Hi Freya Pearse, Using CSS and/or aliasing (as described above), or perhaps password protecting webpages directly through your website is still going to be the closest solution for your needs. Than...
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Brittany commented,
Hi Tom, Thanks for your question! If you ask your customers how many pets they are bringing upfront, you can then pass that value into the deposit add-on which will support the variable price compo...
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Brittany commented,
Hi Michelle Koerner, Thanks for your post! Disabling check-ins for certain days of the week for a span of time while allowing bookings to span that closed date should be possible. You'll need to: ...
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Brittany commented,
Hi there! Thanks for the great description of what you're hoping to achieve. I'd recommend creating two separate 30 min flex-time items; one for 1-hour rentals and another for 2 hours. You'd set th...
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Brittany commented,
Hey Natalie, Thanks for sharing this feedback! We're currently looking into ways to improve the guest experience - particularly on mobile.For now, there are still ways for customers using mobile de...
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Brittany commented,
Hey Zack Thomas, Have you had a chance to try out the Booking Index for this? The Booking Index is our most flexible report and you can add your custom booking form field (sponsoring organization) ...
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Brittany commented,
Hi Zack, Thanks for your reply - I understand now. I'm afraid an interactive e-signature field would require more of a script than HTML/CSS which is not something we've seen done before. Another id...
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Brittany commented,
Hi Stephanie Tomais, Thanks for your question. While it is possible for you or your staff to try and manually charge their card for the remaining balance depending on if your payment provider has r...