Support
Community Request Support
Sign in Free Trial Signup
  1. Checkfront
  2. Frequently Asked Questions
  3. Booking Manager FAQ

Booking Manager FAQ

Follow New articles New articles and comments

Answers to frequently asked questions about managing your bookings.

  • How do I determine if a notification has been sent?
  • Can we blocklist a Customer?
  • How are fraudulent payment attempts reduced by the system?
  • How do I make a Staff-side booking?
  • How do I postpone a booking?
  • How do I cancel a booking?
  • How do I add a cancellation link to email notifications?
  • How can I use Guest Forms to collect Guest Contact Information?
  • How do I send bulk communications to my Customers?
  • How do I refund a booking payment?
  • How do I update/edit my invoice policy?
  • How do I set up a location-specific tax?
  • How do I change the status of a booking without emailing a Customer?
  • How do I find a Customer by phone number?
  • How do I bulk update bookings?
  • How can I limit my bookings to a specific country or region?
  • How do I determine the order in which products are displayed on the invoice?
  • How do I resolve bounced email notifications?