COVID-19 FAQs
|
Regarding COVID-19This section contains answers to commonly asked questions about managing your account and bookings during the COVID-19 crisis. More articles will be added shortly in anticipation of your questions. We hope you find these articles helpful during this difficult time. We are in this together. As our team moves remotely to support our local community, we want you to know that you will still get the same service and support you have come to expect from us. Please don’t hesitate to reach out if there is any way we can help you through these uncertain times ahead. You can contact our Support team by emailing support@checkfront.com or clicking the green "Request Support" button above. We remain a team so passionate about travel experiences and will continue to come together as a community to support each other as this unfolds. |
- How can I use Guest Forms to collect Guest Contact Information?
- How do I reduce inventory availability using the Inventory Calendar?
- How do I postpone a booking?
- How do I cancel a booking?
- How can I report on cancelled bookings?
- How do I discount Gift Certificates?
- How do I refund to a Gift Certificate?
- How do I refund a booking payment?
- How do I update/edit my invoice policy?
- How do I send bulk communications to my Customers?
- How do I make my item unavailable for select dates?
- How can I limit my bookings to a specific country or region?
- How do I find a Customer by phone number?