Learn how to add or update your billing information, including contact information and credit card details.
New to Billing? Check out the first article in this series with information on accessing the Billing page.
Account menu > Billing
What more do I need to use this feature?
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Admin access to your account.
Adding, viewing, and updating your billing profile
Click the Billing Profile tab to add, view, or update your Billing Contact and Credit Card Details.
Adding billing contact information and credit card details
Click the Add Credit Card Now link to add your credit card details.
If no Billing information is saved to your account (e.g., you are subscribing to a paid plan for the first time), you can fill out the Billing Contact information section. Click Save after any changes you make.
Updating your billing contact information
Do you need to update your existing billing information? Update your First Name, Last Name, Email address, and Phone number in the fields provided so our Billing department has your current information. After any changes you make, click Save.
Changing your credit card details from the billing profile
You can change your credit card details from the Billing Profile tab of the Billing Page under the Credit Card Details section.
Click on the Change link beside the credit card number to change your credit card information. Select Save Card to save your changes or Cancel to dismiss any changes.
Changing your credit card details from the plan page
- Find the Payment Method information under your plan details.
- Click the Change link next to the cardholder's name.
- Update any of the fields provided.
- Name on Card
- Card number
- Expiration date
- Security code
- Country
- Postal Code
- Click Save Card to save your changes or Cancel to dismiss any changes.
Contacting Billing
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Contact our Billing team with any questions or concerns Please contact our Billing Team if you have any questions or concerns! Scroll down the page linked below to view contact information by department. |
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