Securing your account with two-factor authentication

If 2FA has been enabled for your account, you'll be prompted to complete the setup the next time you log in. This article walks you through securing your account with an authenticator app or SMS, so you're ready to verify your identity at login.

Learn how to complete the process of securing your account with two-factor authentication, including using an authentication app or using SMS on a mobile device. 

New to Two-Factor Login Authentication? Read the first article in this series for an introduction to Two-Factor Login Authentication.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• https://yourcompanyname.checkfront.com
   

What more do I need to use this feature?

• An Admin, Staff, or Partner account.
• Admin permissions to view the status of Two-factor Authentication on Staff accounts.
   

Learn more about two-factor authentication For a detailed look at logging in using Two-Factor Authentication, check out the following article: Logging into Checkfront

Xero requires two-factor authentication Xero requires all Users to set up Two-Factor Authentication (2FA) to comply with mandated security protocols. Learn more about the Xero integration here: Introduction to the Checkfront integration with Xero Online Accounting

You or the Admin for your organization may have activated two-factor authentication on your Staff/Partner account. In this case, you are prompted to secure your account the next time you log in by entering an additional code.

The primary way to do this is to use your preferred authenticator to scan the QR code displayed when you log in and enter the generated one-time code. Alternatively, you can manually enter a code or have it sent to your phone via text (SMS).

Are you an Admin or Staff Member responsible for managing security for your organization? Then start with the first article in this series to learn more!

The primary authentication method is as follows:

1. Use your preferred authenticator app to scan the QR code provided, for example, Google Authenticator on Android or Apple devices. This connects your account to the authenticator.
2. Enter the one-time code generated by the authenticator app.
3. Click Continue to submit the code for authentication and continue to the Booking Manager.

Do you need help scanning the QR code? You can also manually copy the connection code into your authenticator app. Click on the Trouble Scanning? link to bring up the manual option.

1. Manually enter the code in your authenticator app to connect your account to it. You can Copy the code to your clipboard and paste it into your authenticator app if it is on the same device you are trying to log in with.
2. Enter the one-time code generated by the authenticator app.
3. Click Continue to authenticate the codes and continue to the Booking Manager.

1. If you don't have access to an authenticator, you can secure your account via your mobile phone. Click the Try another method option to display your options.

2. Start by entering your phone number in the field provided. Make sure the correct country code is selected. Click Continue to submit your phone number.

3. Enter the code sent to your phone via text (SMS). 
4. Click Continue to authenticate the code and continue to the Booking Manager.

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