Discover how to set up Twilio SMS notifications to keep your customers informed with real-time text messages for bookings, reminders, and important alerts.
Learn how to set up Twilio in your Checkfront account, including where to enter your Twilio account credentials (as described in the previous articles).
New to Twilio? Start with the first article in this series for an introduction to the Twilio SMS notification feature.
Accessing the features mentioned in this article
Where can I find this feature using the top menu?
- Manage > Integrations > Communication
What more do I need to use this feature?
- Admin permissions to manage Integrations.
- You must have a Twilio account before enabling this integration.
- You must know your credentials (Account SID, Auth Token, and telephone number or Messaging Service ID) as configured within your Twilio account.
Which Checkfront version supports this feature - classic items, classic products, or both?
- This feature is available in both our classic items version (Inventory > Items) and our classic products version (Inventory > Products). → Learn more about products
Setting up in Checkfront
Set up your Twilio SMS integration by doing the following:
1. When you have the credentials noted, log in to your Checkfront account.
2. Go to Integrations (Manage > Integrations) and click on the Twilio SMS listing in the Communication category.
3. From the Add-on Setup modal, enter the required credentials in the fields provided. These fields are the Account SID, Account Token, and Twilio number or Messaging Service SID you collected from Twilio.
4. Click Activate to connect the integration.
Once activated, you can go to Notifications (Manage > Notifications > SMS) and create your SMS notifications.
Next Steps
In the following article, we walk you through creating SMS notifications.
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