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Setting up guest type visibility per availability event

Setting up guest type visibility per availability event in Checkfront allows you to control which types of guests can view and book your products during specific dates or times, helping you tailor availability to different audiences and streamline your booking experience.

Learn how to set up guest type visibility per availability event for Customers and/or Staff.

New to the Product Builder? Read the first article in this series for an introduction to the Product feature.

 

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Guest types are managed from the Inventory tab of the Product Builder. Learn more here:

Guest type visibility is one of the settings with availability event configuration. Learn more about availability events starting here:
 

 

Accessing the features mentioned in this article


Where can I find this feature using the top menu?

  • Inventory > Products > Products > Add Product/Add New Product/Edit Product > Availability
     

What more do I need to use this feature?

Which Checkfront version supports this feature - classic items, classic products, or both?

  • Your account must have access to classic products (Inventory > Products), a key feature of our classic products version of Checkfront. This feature is not available for use with classic items (Inventory > Items) in our classic items version. → Learn more about products. 
     

Setting up guest type visibility per availability event

Create an availability event screen with guest visibility enabled showing adults and seniors selected while children and youth are not.

In addition to configuring guest type visibility within the guest type setting (Inventory > Who is this product available to?), you can determine which guest types are visible to Customers and Staff via the Guest Visibility setting within each Availability Event (Inventory > Products > Availability tab). You can then customize who can book your product for custom schedules, such as adult-only weekdays versus family-friendly weekends.

Turn on the Guest Visibility setting within the Availability Event modal to view the associated guest types.

By default, all guest types are selected. You can deselect the check box next to the guest type to remove one or more guest types from Customer view or Staff view.

  • If the Customer view checkbox is selected, the guest type (e.g., Adult and Senior) is visible to Customers for selection within the Book Now modal.
  • If the Customer view checkbox is not selected, the guest type (e.g., Youth and Child) is not visible to Customers for selection within the Book Now modal.
  • If the Staff view checkbox is selected, the guest type is visible to Staff within the Staff booking pages. 
  • If the Staff view checkbox is not selected, the guest type is not visible to Staff within the Staff booking pages.
     

Booking with guest types visible to Staff only

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Staff Book Now Modal Customer Book Now Modal
Booking form for historical tours by bus with adults, children, youth, and seniors listed as guest options. Booking form for historical tours by bus showing only adults and seniors as guest options.

Having the guest type visible to Staff only gives your Staff the power to book guest types as needed.

Guest types are visible to Staff on the Staff-side booking pages, such as the Book Now modal. However, Customers cannot see the same guest types from the customer-facing view.

 

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 Once you apply guest types to the booking, any guest types with prices are listed in the Booking Invoice.

 

Next Steps

In the following article, we explore how to set the number of guests per booking for your products using availability events.

 

< Managing booking rules for your product via availability events   |  Setting the number of guests per booking for your product via availability events >

 

 

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