Setting up Customer Booking Maps

Learn how to set up the Customer Booking Maps integration, including where the map is centred, map links on invoices, and item location maps.

New to Customer Booking Maps? Read the first article in this series for an introduction to Customer Booking Maps.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

Manage > Integrations > Communication > Maps

What more do I need to use this feature?

• Admin permissions to manage integrations.
• The Country, City, or ZIP code you want to use with the Map!
  
  

Which Checkfront version supports this feature - classic items, classic products, or both?

Your account must have access to classic items (Inventory > Items), a key feature of our classic items version of Checkfront. 

This feature is not available for use with classic products (Inventory > Products), a key feature of our classic products version of Checkfront. → Learn more about products

To activate the Maps integration in Checkfront, navigate to Integrations (Manage > Integrations > Communication), and click the Maps listing.

From the Add-on Setup modal, enter the Country and City or ZIP on which you want the Customer Booking Map to centre.

Specifying a country, city, or ZIP code allows you to customize the focus of the Customer Map. This can be a location that doesn't necessarily match your business address. For example, some businesses might be in the UK but operate their tours in Spain. It would, therefore, make more sense to center the Map on Spain. If you don't specify a city or zip code, the map centres on your chosen country's capital.

With the Show map links on invoice option selected, a link to Google Maps, pinpointing the Customer's location, is displayed within the invoice.

To view the Customer's location, hover your cursor near the Customer's address on the invoice to reveal the View on Google Maps link. Click on the link to open Google Maps. This option is only visible to Staff Members and is not shown on the Customer's invoice. 

Using maps for item locations

Back to top

Selecting the Using maps for item locations option adds a map of the item's location to the Customer Booking Page.

 

When editing an item, you can specify the address for the item's location under the Media tab.

Learn more about configuring the map from within the item builder here: Adding photos and video to items using the Item Builder (Classic)

Currently, the Use maps for item location option does not apply to products created in our Product Builder.

Make sure to click Activate to enable the integration!

In the next article, we look at map clusters in the Customer Booking Map.

< Introduction to the Customer Booking Map     |     Viewing location clusters within the Customer Booking Map >