Learn how to set up Groupon vouchers for use with items in Checkfront.
New to discount and voucher codes? Read the first article in this series for an introduction to discounts.
Which plans include this feature?
Where can I find this feature using the top menu?
Inventory > Discounts
What more do I need to use this feature?
Admin permissions to manage inventory or restricted permissions to View discounts and Manage discounts.
Which Checkfront version supports this feature - classic, new or both?
This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
This article series is for those on our classic version who use items (Inventory > Items). You can find the articles related to our newest version here: Discount Codes & Vouchers (New).
Membership discounts are only available with our Memberships feature in the newest version of Checkfront.
Introduction to using voucher codes
Groupon and websites like it can be a great way to attract new Customers and quickly drive revenue to your business.
If you're willing to give a significant discount to get a large group of bookings, then Groupon and similar solutions help you generate the number of Customers necessary to make it worthwhile.
While the following article uses Groupon as an example, so long as you can receive or generate a list of voucher codes, the principles stay the same no matter what service you use!
About GrouponBack to top
Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen Customer relationships––resulting in strong, vibrant communities.
Groupon works well for retail products but offers a challenge when the offering relates to a specific time. The complication with a schedule-based product is that although the Customer has already paid through Groupon, they haven't scheduled it with you, and those sales exist outside your booking system. If you aren't prepared for a burst of bookings, you could otherwise end up with an administrative nightmare and a host of unhappy Customers.
Our Checkfront and Groupon partnership can help you avoid this issue!
Groupon vouchers with Checkfront overviewBack to top
With Groupon, when your deal is completed, Customers receive a voucher (paid for at https://www.groupon.com/) to redeem your service. They also provide you, as the merchant, with a list of matching voucher codes to verify the sales.
With Checkfront, we offer merchants the ability to import voucher codes into the system and allow Customers to schedule and book online as if they were paying with a credit card.
Once your vouchers have been uploaded, Customers can be directed to your website to make a booking and enter their voucher code. This significantly reduces call volumes and starts the Customer experience on the right foot.
Using Groupon Vouchers with Checkfront with ItemsBack to top
To upload your Groupon vouchers for use with items, navigate to Inventory > Discounts in your main menu and click + New Discount in the top left.
- Name your discount.
- In the Discount Code field, click Upload Vouchers and supply the file, Comma-Separated Value (CSV) or Text (TXT) formats, of voucher codes. Make sure the voucher codes are in Column A.
- Specify the Discount Amount, for example, 25% per booking, after tax.
- Set any additional parameters for the discount, recurrence and rules.
- Choose which items you need the discount to Apply to.
- Click Create to save your discount, and you are done!
Checkfront schedules bookings for each voucher and closes the deal once all vouchers have been used or when you have set the deal to expire.
If the item is fully booked for the day or time, it does not allow the Customer to continue and instead asks them to choose an alternate date.
Frequently Asked QuestionsBack to top
Can I still process group bookings over the phone?
Yes! Just log in to Checkfront and process the booking internally. This ensures the booking, inventory, and Customer are properly tracked.
Can I add an optional up-sell to a promotion that isn't free?
Yes! This is a great opportunity to make up for some of the revenues lost to Groupon. You can add optional items from your inventory to the item (for example, a t-shirt).
If a balance is due after the voucher code is applied, the Customer continues through the checkout process.