How do I create product closures from the product closures index?

Product closures let you limit product availability, such as when reducing hours during the off-season or closing specific timeslots due to Staff shortages or training.

Read further to learn how to create product closures in the product closures index.

Creating product closures You can create product closures from three locations within the app: the Product Closures index, the Product Builder, or the Inventory Calendar.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Inventory > Product Closures
   

What more do I need to use this feature?

• Admin permissions to manage inventory or restricted permissions to View items, products, and assets, and Manage items, products, and assets.

   

Which Checkfront version supports this feature - classic items, classic products, or both?

• Your account must have access to classic products (Inventory > Products), a key feature of our classic products version. This feature is not available for use with classic items (Inventory > Items) in our classic items version. → Learn more about products.

What is a product? A product represents the goods, experiences, or services you offer for sale.

Follow these steps to set up product closures from the Product Closures index:

1. Go to the Product Closures index (Inventory > Product Closures).
   
   
2. Click the Create Closure button to open the Create Product Closure modal. 
3. Enter the Name of your product closure in the field provided, such as Fall/Winter Closure or Staff Training Closure. Once saved, you can change this value.
   
   
4. Select the applicable Date Range for the product closure, for example:
   • Fall/Winter Closure: 10/01/24 --> 01/31/25 
   • Staff Training: 08/15/24 --> 08/21/24
5. Specify the closure Schedule. You can close availability for your product on Everyday, Weekdays, Weekends, or according to your Custom dates selection.
   
   

6. Turn on the Apply To Specific Timeslots toggle if you have any product configured with timeslots, including timeslots for draft products. Use the Timeslots dropdown menu to select which timeslots you need to close. This toggle is off by default.
    

   Applying a product closure to timeslots The Apply To Specific Timeslots toggle is not visible unless you have previously created Timeslots products. If you turn on the toggle, you can open the Timeslots menu to see all the timeslots that apply to those products at once. When you select one or more Timeslots products to apply the closure to, the Timeslots menu shows only those timeslots that apply to the selected product(s). A product closure applies to all timeslots by default if the Apply To Specific Timeslots toggle is off. To block the full date in the booking calendar, select all applicable timeslots or turn off the Apply To Specific Timeslots toggle.

   
   
   
   For example, you can limit the number of available timeslots daily during the off-season.
   
   
   Also, you could block off all timeslots during weekday Staff training (Monday to Friday).
   
   

7. Select which inventory the closures apply to by selecting products (or categories) from the Apply To setting. You can:
   • Select one or more products or categories by checking the box next to the category or product listing.
   • Click the Select All button to apply the product closure to all your products.
   • Click the Select None button to clear all selections and start again.
8. Click the Save button to save your changes. 
   
   

9. Confirm that you can see the new closure listed within the Product Closures index.
    

   Product closure listings Once saved, you can also find product closures in the Product Builder under the Availability tab (Inventory > Products) or in the Inventory Calendar (Calendar > Inventory Calendar) for the applicable products.

    

10. Preview the closure within your booking calendar.
    
    
    The above screenshot shows a day during the winter off-season, when timeslots are limited to the afternoon. Morning timeslots are not available.
    
    
    The above screenshot is a preview of a week blocked off for Staff training from the Customer's perspective.