How do I create product closures from the product builder?

Product closures allow you to limit product availability, such as when reducing hours during the off-season or closing specific timeslots due to Staff shortages or training.

Read further to learn how to create product closures from the product builder.

Creating product closures You can create product closures from three locations within the app: the Product Closures index, the Product Builder, or the Inventory Calendar.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Inventory > Products > Add new or edit product > Availability tab > Create New Closure
   

What more do I need to use this feature?

• Admin permissions to manage inventory or restricted permissions to View items, products, and assets, Manage items, products, and assets, View events and rules, and Manage events and rules.

   

Which Checkfront version supports this feature - classic items, classic products, or both?

• Your account must have access to classic products (Inventory > Products), a key feature of our classic products version. This feature is not available for use with classic items (Inventory > Items) in our classic items version. → Learn more about products.

What is a product? A product represents the goods, experiences, or services you offer for sale.

Follow these steps to set up product closures from the Product Builder:

1. Go to the Product Builder (Inventory > Products) to add (or edit) a product.
2. Provide information about your product under the Details tab.
3. Set up your guest and inventory types under the Inventory tab.
   
   
4. Go to the Availability tab.
   
   
5. Determine when the product can be booked (All Day, Nightly, Timeslots, or Flextime). 
   
   
6. Click the Save button to save your changes. Doing this activates the Create New button at the bottom of the page and lets you proceed to the next step.
   
   

7. Set up a base availability event for your product if you still need to. From the Availability Events section, select Availability from the Create New button dropdown menu. 
   
   

   Setting up a base availability event in the Create an Availability Event modal determines your general hours and days of availability. If your availability varies, for example, per season, you can configure one or more of these events.  
    

8. Click the Save button to save your settings.
   
   
9. Start adding the closure event after you have set up your base availability event. From the Availability Events section, select Closure from the Create New button dropdown menu. 

10. Enter the event's name and the dates, days of the week, or timeslots you must close off. To select individual timeslots, turn on the Apply To Specific Timeslots toggle to show the Timeslots dropdown menu. 
    
    
    For example, you can limit the number of available timeslots during the off-season.
    
    
    Alternatively, you can block off all timeslots during Staff training (Monday to Friday).
     

    Applying a product closure to timeslots The timeslots toggle and menu are only visible when creating a closure from a Timeslots product, and the menu shows only the timeslots that apply to the current product. A product closure applies to all timeslots by default if the Apply To Specific Timeslots toggle is off. To block the full date in the booking calendar, select all applicable timeslots or turn off the Apply To Specific Timeslots toggle.

     

    
    

11. Click the Save button to save your settings and finish creating the closure.
    
     

12. Confirm you can see your new closure listed under Availability Events under the Availability tab.
     

    Managing product closures Once saved, the system lists product closures in the Product Closures index (Inventory > Product Closures) and within the Inventory Calendar (Calendar > Inventory). If you want to apply the closure to more than one product or category, you can do so from the Product Closures index.

    
    

13. Preview the closure by clicking the Preview button, then navigate to the dates with closures.
    
    
    
    The screenshot above shows a day during the winter off-season, when timeslots are limited to the afternoon. Morning timeslots are not available.
    
    
    
    
    The screenshot above is a preview of a week blocked off for Staff training.

Learn more about availability events For a detailed look at product availability events, check out the following articles: Introduction to products and the product builder Step 3: Determining availability of products How do I make my product available for select dates? For a detailed look at making items unavailable for certain dates, check out the following article: How do I make my item unavailable for select dates?