Learn how to set up Groupon vouchers for use with items or products in Checkfront.
New to discount and voucher codes? Read the first article in this series for an introduction to discounts.
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Inventory > Discounts
What prerequisites are there?
- Admin permissions to manage inventory or restricted permissions to View discounts and Manage discounts.
Which Checkfront version supports this feature - classic, new, or both?
- Discount and voucher codes are available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront. NOTE: Some features are not yet available with products, including the Active Discounts report, discount rules, open discounts, edit columns, and the option to export your list of discounts.
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New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information. Discover more product-related help articles here: Products (New). |
Introduction to using voucher codes
Groupon, and websites like it can be a great way to attract new Customers and quickly drive revenue to your business.
If you're willing to give a significant discount to get a large group of bookings, then Groupon and similar solutions help you generate the number of Customers necessary to make it worth your while.
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While the following article uses Groupon as an example, so long as you can receive or generate a list of voucher codes, the principles stay the same no matter what service you use! |
About Groupon
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Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen Customer relationships––resulting in strong, vibrant communities.
Groupon works well for retail products but offers a challenge when the offering relates to a specific time. The complication with a schedule-based product is that although the Customer has already paid through Groupon, they haven't scheduled it with you, and those sales exist outside your booking system. If you aren't prepared in advance for a burst of bookings, then you could otherwise end up with an administrative nightmare and a host of unhappy Customers.
Our Checkfront and Groupon partnership can help you avoid this issue!
Groupon vouchers with Checkfront overview
Back to topWith Groupon, when your deal is completed, Customers receive a voucher (paid for at https://www.groupon.com/) to redeem your service. They also provide you, as the merchant, with a list of matching voucher codes to verify the sales.
With Checkfront, we offer merchants the ability to import voucher codes into the system and allow Customers to schedule and book online as if they were paying with a credit card.
Once your vouchers have been uploaded, Customers can be directed to your website to make a booking and enter their voucher code. This significantly reduces call volumes and starts the Customer experience on the right foot.
To upload your Groupon vouchers for use with items, first navigate to Inventory > Discounts in your main menu and then click + New Discount in the top left.
- Name your discount.
- In the Discount Code field, click Upload Vouchers and supply the file, Comma-Separated Value (CSV) or Text (TXT) formats, of voucher codes. Make sure the voucher codes are in Column A.
- Specify the Discount Amount, for example, 25% per booking, after tax.
- Set any additional parameters for the discount, recurrence and rules.
- Choose which items you need the discount to Apply to.
- Click Create to save your discount, and you are done!
Checkfront schedules bookings for each voucher and closes the deal once all vouchers have been used or when you have set the deal to expire.
If the item is fully booked for the day or time, then it does not allow the Customer to continue and instead asks that they choose an alternate date.
Using Groupon Vouchers with Checkfront with Products
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To upload your Groupon vouchers for use with products, first, navigate to Inventory > Discounts in your main menu and then click + New Discount in the top left.
- Name your discount.
- Turn on the Enable the Single-Use Vouchers field.
- Click on the select a file box that appears on the left to upload your Comma-Separated Value (CSV) format file of voucher codes. Make sure the voucher codes are in Column A.
- Specify the Amount and Discount Type, for example, 25% per booking, after tax.
- Set any recurrence rules.
- Select the products you wish the promotion to Apply To.
- Click Create to save your discount, and you are done!
Checkfront schedules bookings for each voucher and closes the deal once all vouchers have been used or when you have set the deal to expire.
If the product is fully booked for the day or time, then it does not allow the Customer to continue and instead asks that they choose an alternate date.
Frequently Asked Questions
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Can I still process group bookings over the phone?
Yes! Just log in to Checkfront and process the booking internally. This ensures the booking, inventory, and Customer are properly tracked.
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Can I add on optional up-sell to a promotion that isn't free?
Yes! This is a great opportunity to make up for some of the revenues lost to Groupon. You can add optional items from your inventory to the product (for example, a t-shirt).
If a balance is due after the voucher code is applied, the Customer continues through the checkout process.
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