New to myallocator? Read the first article in this series for an introduction to myallocator.
✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise | ✓ Flex |
✓ Accommodations | X Activities | X Tours | X Rentals | X Adventures | X Escape Rooms | Learn More
Where can I find this feature using the top menu?
Manage > Integrations > Channels > Myallocator
What prerequisites are there?
- Admin permissions to manage integrations.
Which Checkfront version supports this feature - classic, new, or both?
- The myallocator integration is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.
New to Checkfront - Products ✨
Products (Inventory > Products) is the successor feature to Items (Inventory > Items) and is available in our newest version of Checkfront.
Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information.
Discover more product-related help articles here: Products (New).
Does your account use products rather than items? Products can also be set up and activated directly via individual products within the Product Builder.
Doing so via the product builder activates myallocator and syncs the product in one just a few steps!
Learn more here:
Ensure that your booking form fields include and require the system customer_email field. This exact field is required for the myallocator integration for imports.
Setting up the myallocator integrationBack to top
Follow these instructions to start setting up your Checkfront integration with myallocator.
- Go to Integrations (Manage > Integrations) in your Checkfront dashboard.
- Locate the tile labelled Myallocator (Integrations > Channels).
- Click on the listing to access the Add-on setup modal.
Next, we walk you through activating the integration.
Activating the myallocator integrationBack to top
To activate the connection between your Checkfront integration and myallocator, follow these steps:
- From the Add-on Setup modal, enter your Myallocator Username and Myallocator Password.
- Click Activate when ready to proceed.
- You are then returned to the Integrations list view.
Next, we look at configuring options for myallocator.
Configuring myallocator integration optionsBack to top
Once you have activated the myallocator integration (Manage > Integrations), open the modal again to view additional configuration options.
Locking items in booking notices from external channelsBack to top
This option is highly recommended for those using items. It does not apply to those using products, as products are automatically locked when auto-imported. This locks the inventory associated with external item bookings. Please read the following important note.
The option to 'Lock items in booking notices from external channels' is a vital step and must not be missed (for those using items). This option tells the system that when a booking is received from an outside source, the inventory should be locked off so it can't be booked by anybody else.
If you don't select this option, you may have to deal with overbooking situations.
Learn more about how this feature works when reviewing external bookings for import here...
Cancelling imported bookings with cancellation notesBack to top
With this setting enabled, bookings imported into Checkfront are cancelled automatically if cancelled in the external channel, with the few exceptions noted below.
Airbnb (ical) does not support cancellations to Channel Managers, and myallocator is unaware of calendar channel cancellations from Flip Key and VRBO, so these cancellations are not synched to Checkfront.
In these cases, you need to update the inventory in Checkfront manually.
Attempt to auto-import bookings if no errors are foundBack to top
With this setting enabled, the system attempts to automatically import the booking if no errors are found initially.
Refreshing your property list via the update buttonBack to top
Have you added a new room to your myallocator account, but the room is not showing for mapping in Checkfront? Click the Update button within the Add-on Setup modal (Manage > Integrations > Myallocator) to refresh your property list.
Using item rules with myallocator (items only)Back to top
The following Item Rules (Inventory > Rules) work with this integration.
- Maximum duration per item
- Minimum duration per item
- Forward booking window (if used on a default ruleset)
The Cutoff rule also works but may not be consistent.
"Do not accept bookings later than X number of days/hours before the start date. Units of time follow the item’s allocation."
The cutoff correctly affects availability, but whether or not this shows up in myallocator depends on whether we have sent new availability today. We only automatically sync availability when something changes. Availability is not synced daily. Manually clicking on the Update button (Manage > Integrations > Myallocator) daily should help with this.
Learn more about Item Rules here...
Using multiple Checkfront accounts with myallocatorBack to top
Do you have multiple Checkfront accounts that you want to connect to different properties within the same myallocator account? If you do, then note that this is a scenario we support!
Common Issues & SolutionsBack to top
Listed here are common errors or situations you may find when using myallocator.
Disabling myallocatorBack to top
Click the Disable button within the Add-on Setup modal to disable the Checkfront integration with myallocator. This results in external bookings no longer being synched.
The next step is synching your inventory to room types in myallocator.
- Using items? Go to the next article in this series: Synching Checkfront items with myallocator room types.
- Using products? Go to the following article: Synching Checkfront products with myallocator room types.