Securing your account with two-factor authentication

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Prerequisites: 

• An Admin, Staff, or Partner account.
• Admin permissions to view the status of Two-factor Authentication on Staff accounts.
• The Two-Factor Login Authentication feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.

 

New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information. Discover more product-related help articles here: Products (New).

 

Having problems logging in using Two-Factor Authentication? Check out the following article. Logging into Checkfront

 

In this article, we help you complete the process of securing your account with two-factor authentication. 

New to Two-Factor Authentication? Be sure to read the first article in this series for an introduction!

Read the full series of articles, accessed at the side and bottom of this page, to learn more about the Two-Factor Authentication.

 

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You or the Admin for your organisation may have activated two-factor authentication on your Staff/Partner account. In which case, you are prompted to secure your account the next time you log in by entering an additional code.

The primary way to do this is by using your preferred authenticator to scan the QR code displayed upon logging in and entering the one-time code generated. Alternatively, you can manually enter a code, or have the code sent to your phone by text (SMS).

Are you an Admin or Staff Member responsible for managing security for your organisation? Then start with the first article in this series to learn more!

 

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The primary method for authentication is as follows:

1. Use your preferred authenticator app to scan the QR Code provider, for example, Google Authenticator for Android or Apple devices. This connects your account to the authenticator.
2. Enter the one-time code generated by the authenticator app.
3. Click Continue to submit the code for authentication and continue to the Booking Manager.

 

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Are you having trouble scanning the QR code? You can also manually copy the connection code into your authenticator app. Click on the Trouble Scanning? link to bring up the manual option.

 

1. Manually enter the code into your authenticator app to connect your account to the authenticator. You can Copy the code to your clipboard and paste it into your authenticator app if it is on the same device that you are trying to log in with.
2. Enter the one-time code generated by the authenticator app.
3. Click Continue to authenticate the codes and continue to the Booking Manager.

 

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If you don't have access to an authenticator, then you can secure your account via your mobile phone. Click on the option to Try another method to bring up your options.

 

Start by entering your phone number in the field provided. Make sure the correct country code is selected. Click Continue to submit your phone number.

 

Enter the code that was sent to your phone via text (SMS). Click Continue to authenticate the code and continue to the Booking Manager.

 

 

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