Frequently Asked Questions

Accounts and Billing FAQ

• How do I access a Developer account for testing purposes?
• How do I change the owner of my Checkfront account?
• How do I change my Checkfront URL?
• How do I access our account, if the Administrator has changed?

Booking with Checkfront FAQ

• How can I book with a business through Checkfront?
• I am trying to book with a Checkfront business, how do I log in?

Booking Manager FAQ

• How do I add a payment link to our email notifications?
• How do I edit/change a booking?
• How do I schedule an email notification?
• How do I add (or edit) a booking form field?
• Where can I find waivers that are not attributed to bookings?
• How do I personalize email notifications?

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Account Integrations FAQ

• How do I get started with Waivers & Documents?
• How do I configure waivers to ask for multiple signatures?
• How do I refund to a Gift Certificate?

Payment Provider FAQ

• What are the best practices for switching between payment providers?

Reporting FAQ

• How can I report on Sales Tax for my business?
• How can I report on cancelled bookings?
• How do I configure reports to remember my filter selections?
• How do I get a simple list of the day's paid bookings?

Website Integrations FAQ

• How do I connect Checkfront to my WordPress website?
• How do I turn off the secure mobile pop-up message on the Customer booking page?

Other FAQ

• How can a Partner make a Booking and the Customer pay later?
• Why do my old invoices change when I change my tax configurations?
• How do I add images to content in Checkfront?