Frequently Asked Questions

Accounts and Billing FAQ

• How do I access our account, if the Administrator has changed?

Booking with Checkfront FAQ

• Help I am lost! How can I book with a business through Checkfront?
• I am trying to book with a Checkfront business, how do I log in?

Inventory - General FAQ

• How do I copy an item?
• How do I archive an item?
• How do I restore an archived item?

Inventory - Item Events FAQ

• How do I make my item available for select dates only?

Payment Gateways: Square FAQ

• How far back in the past am I able to process refunds with Square?
• What is the minimum payment amount for Square?
• Can I use Square and Stripe at the same time?

Purchase Protection FAQ

• Purchase Protection: TourShield FAQ
• Purchase Protection: The Basics FAQs
• Purchase Protection: Protection Claims FAQs
• Purchase Protection: Staff-side FAQs

Reserve with Google FAQ

• What is Reserve with Google?
• Does Reserve with Google take any additional commission once a booking is made?
• How do I determine my Google Maps Address for Reserve with Google?
• How can I edit the Reserve with Google Name or Description for an enabled item?
• How long does it take for my items to become available on Reserve with Google?
• Can Guests pay by deposit on bookings processed through Reserve with Google?

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Other FAQ

• How do I get a simple list of the day's paid bookings?
• Why do my old invoices change when I change my tax configurations?
• How do I add images to content in Checkfront?

Reporting FAQ

• How can I report on Sales Tax for my business?