Changing your account owner ensures continuity and security when leadership or responsibility for your Checkfront account changes hands.
Learn how to change the owner of your Checkfront account to ensure security and operational continuity.
Accessing the features mentioned in this article
Where can I find this feature using the top menu?
- Contact Technical Support for help with this request. You can find contact information within Getting Support for Checkfront.
What more do I need to use this feature?
- Access to an Admin account to submit the request to Technical Support.
Which Checkfront version supports this feature - classic items, classic products, or both?
- This feature is available in both our classic version using classic items (Inventory > Items) and our classic version using classic products (Inventory > Products). → Learn more about products
Changing your Checkfront account owner
Have you sold your business or otherwise passed it on to another party? If so, a transfer of account ownership is needed and is done by following these steps:
- You and the new owner need to contact Technical Support to report the ownership transfer.
- We suggest using the subject line Attention: Confirming Transfer of Ownership so that Technical Support can quickly see the requests arrive.
- Be sure to communicate with Technical Support using the email address attached to your Admin user account.
- Once the transfer is confirmed, Technical Support provides detailed next steps for both parties to complete the transfer process.
- Once you have successfully transferred ownership, the new owner has full control of the Checkfront account.