Working with thumbnail images for gift certificates

Gift certificate thumbnail images help visually represent your certificates on your booking page, making them easier for customers to recognize, compare, and choose. By customizing thumbnails with your branding or seasonal artwork, you can enhance the customer experience, reinforce your brand identity, and boost conversions for gift certificate sales.

Learn how to upload, edit, and delete gift certificate thumbnail images.

New to Gift Certificates? Read the first article in this series for an introduction to the Gift Certificates feature.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Inventory > Gift Certificates > Create Gift Certificate (button) > Details > Media
   

What more do I need to use this feature?

• The Gift Certificates feature activated within your account (Manage > Integrations).
• Admin or restricted permissions to Manage Gift Certificates and Manage Gift Certificate Templates.
   

Which Checkfront version supports this feature - classic items, classic products, or both?

• This feature is available in both our classic items version, using classic items (Inventory > Items), and our classic products version, using classic products (Inventory > Products).  → Learn more about products

When you have finished configuring gift certificate description settings (as described in the previous articles), click the Next button at the bottom right of the screen. This brings you to the Media tab. Let's start by looking at thumbnail image settings below.

By default, gift certificates display a blue wrapped-gift image. While this image works for most accounts, you may want to upload your own thumbnail to better reflect your brand or visually differentiate multiple certificate types.

1. Go to Inventory > Gift Certificates and open a template.
2. Navigate to Details > Media.
3. Click the +Upload Image button.
4. Select the image from your computer. 
5. Once the image is loaded, the system resizes it to fit the thumbnail size.

Images are resized Images are resized to fit the 320x80 pixel thumbnail size. If your image doesn't fit this ratio, don't worry...you can edit what is displayed. However, an image larger than this yields better results when displayed on the screen. Try making it at least twice as big if you can.

To edit the gift certificate thumbnail, follow these steps.

1. Go to Inventory > Gift Certificates and open a template.
2. Navigate to Details > Media.
3. Hover your mouse over the new gift certificate thumbnail.
4. Click the Edit Image button. A pop-up window opens containing the Gift Certificate Thumbnail editor.
5. Drag the cropping area to select the part of your image you'd like to display.  

6. Click the Save button in the bottom-right corner when you are finished.

   If the image you chose already has dimensions in the same ratio as the original thumbnail, then you do not need to do any cropping.

Do you need to remove the gift certificate thumbnail? 

1. Go to Inventory > Gift Certificates and open a template.
2. Navigate to Details > Media.
3. Hover over the image
4. Click the trash can icon. 
5. Select the Yes, Delete button to remove the image.

In the next article of this series, we examine how to manage themes for gift certificates.

< Configuring description settings for gift certificates     |     Managing themes for gift certificates >