Creating closure events for your product

Close off specific dates directly from the Product Builder by creating a closure event, so you can block out maintenance periods, seasonal downtime, or any recurring days of the week when a product isn't available for booking.

With this article, you can learn how to create closure events for your product from the Availability tab of the Product Builder.

Learn more with the following articles You can learn more about the Availability tab with the following article: Determining the availability of products. You configure closure events through availability events. Learn more about availability events here. New to the Product Builder? Read the first article in this series for an introduction to the Product feature.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Inventory > Products > Products > Add Product/Add New Product/Edit Product > Availability
   

What more do I need to use this feature?

• Admin permissions to manage inventory or restricted permissions to View products and assets and Manage products and assets.
   

Which Checkfront version supports this feature - classic items, classic products, or both?

• Your account must have access to classic products (Inventory > Products), a key feature of our classic products version of Checkfront. This feature is not available for use with classic items (Inventory > Items) in our classic items version. → Learn more about products.  

To create a new Closure Event, follow these steps:

1. Go to the Availability tab of the Product Builder (Inventory > Products).
2. Find the Availability Events section.
3. Select Closure from the Create New dropdown menu. This action opens the Create a Product Closure modal.
4. Specify a unique Event Name, for example, Fall Maintenance. Rate names have a 13-character limit.
5. Select the Date Range. Start by typing into the field to open the calendar selection tool. From the calendar, select the Start Date, then the End Date of your event, e.g., 10/01/22 -> 10/31/22.
6. Choose which Days of the Week apply to the event, e.g., Monday (M), Tuesday (T), Wednesday (W), Thursday (T), and Friday (F). Days displayed in blue by the system are closed. Days that the system has greyed out are AVAILABLE for booking.
7. Turn on the Apply To Specific Timeslots toggle and open the Timeslots menu to select one or more timeslots you want to close. Note that the timeslots toggle and menu show only if you are editing a Timeslots product with timeslots applied.
8. Click the Save button to save your changes. The closure event is now active and appears within your Availability Events list. 
    

Applying a product closure to timeslots The timeslots toggle and menu are only visible when creating a closure from a Timeslots product, and the menu shows only the timeslots that apply to the current product. A product closure applies to all timeslots by default if the Apply To Specific Timeslots toggle is off. To block the full date in the booking calendar, select all applicable timeslots or turn off the Apply To Specific Timeslots toggle.

Products may share closure events Editing a product closure may impact other products that share that closure event, for example, if you modify the dates.

Learn more about product closures You can share product closures across multiple products. You can also manage product closures from the Product Closures list (Inventory > Product Closures), including determining which products the closures apply to. Learn more here: Introduction to product closures For a detailed look at detaching a product closure, check out the following article: How can I delete a product closure from a product?

Next Steps

With the next article in this series, we begin by examining how to manage booking rules for your product.

< Creating flex time availability events for your product  |    Managing booking rules for your product >