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Using the QR barcode scanner in the Android app

Learn how to use the QR barcode scanner in the Android mobile app to check in Guests.

New to the Android app? You can read the first article in this series for an introduction to the Android app.

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Android app currently unavailable for download

Our Android app is currently unavailable for download from the Google Play Store. We don’t have a timeline for its return just yet, but we’ll share updates here as soon as they’re available.

 

What more do I need to use this feature?

  • Admin or Staff user accounts only. Partner account logins are not supported.
     

Which Checkfront version supports this feature - classic items, classic products, or both?

  • This feature is available in both our classic version using classic items (Inventory > Items) and our classic version using classic products (Inventory > Products).  → Learn more about products
  • Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.

 

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What is a QR barcode?

Our QR code add-on places a booking-specific barcode into your Customer's invoice, which can then be scanned by you or your Staff using a mobile device and allows for a quick and easy way to check in and out your Guests.

 

Scanning a QR barcode in the Android mobile booking app

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The QR Code scanner is located at the top of the app home screen, on the right-hand side. Tap this button to activate the scanner.

You may need to grant the app permission to take pictures and record videos the first time you open the scanner.

Just tap Allow to continue.   

 

Checkfront menu screen on the left with QR scan icon highlighted, and on the right QR code scan permission prompt asking to allow camera access.

Once activated, a Staff member can scan the QR Barcode on a Customer's invoice to instantly pull up the booking in their app. This saves valuable time compared to manually locating the booking.

Scanning gets you through a line of eager Customers very quickly indeed.

Point your device's camera at the QR code on the Customer's invoice to complete the scan. You should be able to see the QR code image on your screen.

Once the app recognizes the QR code, it automatically pulls up your booking details.

 

Scan QR Code screen displayed on a mobile device showing a QR code centered in the scanning frame with red alignment line.

Once the booking pops up on the screen, the Staff member can tap the Check-In Switch, and the Customer is checked in. "Next!".

Please go here for additional details on QR codes, including how to activate the integration through the desktop site.

 

 

< Viewing & creating invoice PDFs in the Android app     |     Creating new bookings in the Android app >