Request a Demo

Articles in this section

Working with booking information from the Booking Index

Learn what information is available to you by default in the Booking Index.

New to the Booking Index? Be sure to read the first article in this series for an introduction to this feature!

Please read the full series of articles at the side and bottom of this page to learn more about the Booking Index.

 

Which plans include this feature?

Legacy: Soho, Pro, Plus, Enterprise, Flex
Current: Growth (Online Booking Fee), Growth (Subscription), Managed 
→ Learn more about our new plans or how to change your plan.


Where can I find this feature using the top menu?

Reports > Booking Index

What more do I need to use this feature?

  • Admin or restricted permissions to View all reports or the Booking Index.

Which Checkfront version supports this feature - classic, new or both?

  • The Booking Index is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.

 

Product

New to Checkfront - Products ✨

With our newest version of Checkfront, we have added products (Inventory > Products) as the successor to items (Inventory > Items).

Are you interested in migrating to our newest version? Please reach out to our Technical Support team for more information.

 

Default booking information

Back to top

Booking Index Default Columns

By default, the following booking information displays.

Column Description
Booking The Booking ID and name of the item/product booked. Clicking on the Booking ID opens the Booking Invoice. This column is fixed, so cannot be removed from the Booking Index.
Start Date

The start date of the booking, including the start time, where applicable.
End Date The end date of the booking, including the end time, where applicable.
Created

The date and time the booking was created. The Booking Index is sorted by Created date, with the oldest records showing first (ascending) by default.
Customer The First Name, Last Name, and Email address of the Booker.
First Name The First Name of the Booker.
Last Name The Last Name of the Booker.
Source The source of the booking - through your Website, Mobile app, or the name of the Staff member or Partner who processed the booking.
Amount The total amount of the booking.
Provider

The third-party Provider through which the booking was processed (myallocator, Expedia, GetYourGuide...)

If a POS payment is applied, the Provider field is blank.
Status

The status of the booking. This dynamically updates, for example, if the Amount Due is Paid. Admin and Staff users can also manually change the status as needed.

Learn more about Booking Statuses and Notifications triggered by Booking Status changes here:

 

Note

Learn more about column display

  • Data columns displayed can be customized, including the display order. Learn more here: Editing columns within the booking index
  • Data columns can be sorted in ascending or descending order to help you isolate records, such as those processed through third-party providers.
  • Item parameters/product guest types are not supported as columns within this report.

 

Next, we learn how to edit columns within the Booking Index.

 

 

< Filtering the Booking Index    |    Editing columns within the Booking Index >

 

 

Related articles