Learn how to allow your Customers to specify a custom amount, discount gift certificates, price the gift certificate, and configure start and expiry dates.
New to Gift Certificates? Read the first article in this series for an introduction to the Gift Certificates feature.
Which plans include this feature?
Legacy: Pro, Plus, Enterprise, Flex.
Current: Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our current plans or how to change your plan.
Where can I find this feature using the top menu?
Inventory > Gift Certificates > Create Gift Certificate (button) > Details
What more do I need to use this feature?
- A plan that includes Gift Certificates.
- The Gift Certificates feature is activated within your account (Manage > Integrations).
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Admin or restricted permissions to Manage Gift Certificates and Manage Gift Certificate Templates.
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Configuring description settings
Back to topThe following configuration settings are available related to...
Specifying a custom amount
Back to topIf you want the Customer to specify the gift certificate amount, turn ON the Custom Amount setting. This disables the single Price amount setting.
Next, determine the acceptable range for the custom amount by specifying the Minimum amount of Gift Certificate and Maximum amount of Gift Certificate, for example, from $25 to $500.
This custom amount field appears as a single amount input field for the Booker. In the next step of the Gift Certificate Template Builder, you can preview what this looks like.
Offering gift certificate sales discounts
Back to topWould you like to offer gift certificates at discounted rates during the off-season or select sales promotions throughout the year? The Gift Certificate Sales settings allow you to do just that.
- Start by entering the Sales Dates for your offering.
- Specify the Percentage off, e.g. 10%. A preview of the amount displays next to your entry, e.g.,
$10.00$9.00. - Repeat this process for every unique discount offer by clicking the +Add a Discount button.
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The discounted rate shows through the Booking pages and on the Booking Invoice to communicate the savings to your Guests.
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You can report on the Paid Balance and Bonus Balance of issued Gift Certificates via the Gift Certificates page. Learn more here: |
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Establishing a price
Back to topEnter a Price for the gift certificate.
This amount is then redeemable for bookings at a future date. For example, if the Customer rents a boat for $200, a $100 gift certificate would cover half of that! The Customer can then pay the remaining balance with their credit card.
This option is disabled if you have the Custom Amount setting enabled.
Determining the start date
Back to topWhen determining the date the gift certificate is valid by default, you have two choices under the Gift Certificate Start Date setting: the Purchase Date or a Specific Date.
If you opt for the Specific Date, a small calendar picker opens, enabling you to select any Date in the future. The gift certificate is not redeemable until this date is reached. This is an excellent option if you want the gift certificates to only be redeemable during a certain period of the year, for example, during your off-season.
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If you Allow customized delivery dates under Additional options, the Purchase Date option is replaced with Delivery Date. See below under Additional Options for more information. |
Specifying the expiry date
Back to topThe Gift Certificate Expiry Date setting allows you to specify the date the gift certificate expires. Gift certificates can be used for this date until the end of the day.
Selecting Never leaves the gift certificate expiry date completely open.
You can also use the calendar date picker to select a Specific Date.
If you selected the Purchase Date for the template's valid from setting in the previous step, a third option becomes available for the expiry date. This option lets you choose the number of Days after Purchase the gift certificate expires.
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If you Allow customized delivery dates under Additional options, the Days after Purchase option is replaced with Days after Delivery. See below under Additional Options for more information. |
Frequently Asked Questions
Back to top-
Can I charge tax on a gift certificate purchase?
Gift certificates in Checkfront are non-taxable. Instead, booked inventory paid for with a gift certificate can be taxed according to your settings.
Next, we look at configuring settings within the additional options settings of the Gift Certificate Builder.
< Configuring description settings (category, name, and summary) | Configuring description settings (additional options) >