Introduction to two-factor login authentication

---

Plan Availability: ✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise | ✓ Flex |
Locate: Profile > Two-Factor Authentication
Prerequisites: 

• Admin permissions to view the status of Two-factor Authentication on Staff accounts.
• The Two-Factor Login Authentication feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.

New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information. Discover more product-related help articles here: Products (New).

 

In this article, we provide a brief introduction to Two-Factor Authentication and how to require Two-Factor Authentication for all or select Staff and Partner accounts.

 

---

Two-factor Authentication is a popular security feature that adds an extra layer of protection for your account, in addition to your username and password.

There are many different forms of Two-Factor Authentication, but the most common method uses a code generated by your smartphone to authenticate your login request.

Our Two-Factor Authentication feature does just that. It requires the Staff member or Partner to enter a one-time code using their preferred authenticator app (e.g. Google Authenticator for Android or Apple devices) or manually enter a code that is sent to them via text.

This is an optional feature (unless required by a third-party integration), which can be configured to be required for all User Accounts, required for select accounts, or enabled by individual Staff members or Partners from their Profile settings.

 

---

To require two-factor authentication for all accounts, follow these steps:

1. From the Manage menu at the top of the page, select User Accounts.
2. Next, click on the Account Settings buttons under the Staff Accounts tab.
3. Check the Require Two-Factor Authentication for all Accounts setting.

Click Save to finalize the setting change and you are done! Users are then prompted to authenticate when they log in.

 

Enabling this setting automatically hides the option within Staff/Partner profiles, as this is now required for all accounts.

 

Learn more about configuring User Account settings from an Admin perspective here: Introduction to Staff accounts Partner Accounts: Introduction

 

---

You can also require Two-factor Authentication for select Staff or Partner accounts.

1. From the Manage menu at the top of the page, select User Accounts.
2. Next, click on the name of the User, that you need to secure.
3. From the Profile tab, check the Require Two-Factor Authentication under the Login Username section.

Click Save to finalize the setting change and you are done! The User is then prompted to Users authenticate when they log in.

 

Learn more about configuring User Account Profile settings from an Admin perspective here: Configuring Staff account profile settings Partner Accounts: Partner Profile Settings

 

 

---

Enabling two-factor authentication within User accounts >

---