Read this introduction to our Two-Factor Login Authentication feature, including how to require Two-Factor Authentication for all or select Staff and Partner accounts.
To learn more about the functionalities of Two-Factor Login Authentication, you can read the entire series of articles accessed at the side and bottom of this page.
- Enabling two-factor authentication within user accounts
- Securing your account with two-factor authentication
Which plans include this feature?
Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Profile > Two-Factor Authentication
What more do I need to use this feature?
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Admin permissions to view the status of Two-factor Authentication on Staff accounts.
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Are you having problems logging in using Two-Factor Authentication? Check out the following article. |
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Xero requires all Users to set up Two-Factor Authentication (2FA) to comply with mandated security protocols. Learn more about the Xero integration here: |
Two-factor authentication overview
Two-factor Authentication is a popular security feature that adds an extra layer of protection to your account and to your username and password.
There are many forms of Two-Factor Authentication, but the most common method uses a code generated by your smartphone to authenticate your login request.
Our Two-Factor Authentication feature does just that. It requires the Staff member or Partner to enter a one-time code using their preferred authenticator app (e.g. Google Authenticator for Android or Apple devices) or manually enter a code sent to them via text.
This is an optional feature (unless required by a third-party integration), which can be configured to be required for all User Accounts, required for select accounts, or enabled by individual Staff members or Partners from their Profile settings.
Requiring Two-Factor Authentication for all accounts
Back to topTo require two-factor authentication for all accounts, follow these steps:
- From the Manage menu at the top of the page, select User Accounts.
- Next, click on the Account Settings buttons under the Staff Accounts tab.
- Check the Require Two-Factor Authentication for all Accounts setting.
Click Save to finalize the setting change, and you are done! Users are then prompted to authenticate when they log in.
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Enabling this setting automatically hides the option within Staff/Partner profiles, which is now required for all accounts. |
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Learn more about configuring User Account settings from an Admin perspective here: |
Requiring Two-Factor Authentication on select accounts
Back to topYou can also require Two-factor Authentication for select Staff or Partner accounts.
- From the Manage menu at the top of the page, select User Accounts.
- Next, click the name of the User you need to secure.
- From the Profile tab, check the Require Two-Factor Authentication under the Login Username section.
Click Save to finalize the setting change, and you are done! The User is then prompted to Users authenticate when they log in.
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Learn more about configuring User Account Profile settings from an Admin perspective here: |
The following article in this series looks at enabling two-factor authentication within User Accounts.
Enabling two-factor authentication within User accounts >