How do I configure tiered pricing with items? (Classic Items) – Checkfront

Learn how to set up tiered pricing for inventory items.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

Rules: Inventory > Rules
Item Events: Inventory > Item Events

What more do I need to use this feature?

Admin permissions or restricted permissions to View items, Manage items, view events and rules, manage events and rules.

Which Checkfront version supports this feature - Classic Items, Classic Products, or both?

Your account must have access to classic items (Inventory > Items), a key feature of our Classic Items version of Checkfront.

Overview (Video)

If you're reading this document, chances are you've already configured the basic pricing of the items in your Checkfront account. You may have even added some group pricing to offer your Customers a discount for booking a larger party.

But what if you want to offer a discount based on the number of days or nights booked? After all, a Customer booking an entire week should get a slightly better rate than a Customer booking just one night, no?

Well, that is up to you, but if you want to offer such a deal, this document shows you how to do it!

Are you searching for how to configure tiered pricing for Products instead? Learn more here:

Getting Started

Looking at the Pricing tab for this accommodation item, you can see a base price of $270 per night. By creating a tiered pricing structure, you can add new price points alongside this, which changes the rate for the Customer based on the parameters outlined in your rules and item events.

So, let's get started and look at how the rules should be configured in your account.

Configuring Rules

Rules are the first step when creating a tiered pricing structure for your account. They are particularly important as they determine the number of days for each tier. In this tutorial, we'll make three new pricing tiers: 1-2 Days, 3-5 Days and 6-7 Days.

Go to Inventory > Rules in your dashboard to get started. You see your default ruleset on the screen, but we need to ignore it for now, as it is not required for our actions.

If you have any minimum/maximum day/night rules configured here, you must remove them, or they will clash with what we're about to do.

Over on the left, click on the + New Rule Set button.

You are prompted to enter a name for the rule set. Input something that makes sense later and allows you to identify the different rule sets easily. In this case, 1-2 Days are fine.

The next step is to enter values for the minimum and maximum duration rules. These are the only rules we need to update in the rule set.

Enter 1 for the minimum duration and 2 for the maximum.

Any booking between 1 and 2 days triggers this ruleset and the attached item event, which we get to shortly. Repeat this process and create rule sets for 3-5 days and 6-7 days. Ensure you set the appropriate minimum and maximum days for each.

You should have three new rule sets to apply to their matching events when complete.

Configuring Item Events

It's time to create some item events so the rule sets we just created can be implemented.

Your events page can be accessed from Inventory > Item Events in the Checkfront dashboard.

Next, you need to configure a new event for each of the rule sets created. Click + New Item Event (seen above), to create the first one.

Since we're applying a tiered structure to the events, it is necessary to configure them as special events. This enables each event to override the pricing of the previous one once the parameters defined in the rule sets have been met.

The event name should make sense to your Customers as they see it during the booking process and on their subsequent invoices. It's usually best to duplicate the name of the rule set you'll be attaching, in this case, 1-2 Days.

Next, select create a new price point. This allows you to input a specific price that does not fluctuate based on the original item price. Set the recurrence however you wish, then choose the rule set you created in the previous step.

Finally, select the item(s) you want this event to be applied. We're using the Valley Lodge (Single Room) for this tutorial.

When ready, save the event. This process must be repeated for the other events in our pricing structure.

When you've completed that, three events should be in your account with the relevant rule set attached to each.

Updating Tiered Pricing

And that's it! The tiered pricing structure is now in place. All that's left is updating the pricing and performing a quick test to ensure it's working.

You should now see pricing bands for each event you created in the item's Pricing tab. You only see these if you create a new price point in the event.

All you have to do now is input the pricing for each tier. This can be done in the Pricing Table section of the item's pricing tab.

When a Customer chooses their dates during the booking process, the price per night automatically adjusts depending on the number of nights selected.

Make a test booking to see it in action and ensure it's performing as expected.

As you can see from the example above, the customer selected three nights during booking, which triggered the 3-5 nights event and adjusted the pricing accordingly.