How do I determine if a notification has been sent?

Learn how to determine if a booking notification has been sent to recipients.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

See the areas mentioned below.

What more do I need to use this feature?

• Admin permissions to manage notifications and view reports.
  
  

Which Checkfront version supports this feature - classic items, classic products, or both?

• This feature is available in both our classic version using classic items (Inventory > Items) and our classic version using classic products (Inventory > Products).  → Learn more about products

Do you want to confirm that an instant or scheduled notification has been sent to recipients, for example, to notify a Customer of a new booking?

If so, there are several areas in Checkfront where notification status displays.

In a booking's Log tab, a sent notification displays as SENT in the Email column.

If an email has not been sent successfully and bounces, it displays as BOUNCE in the Email column.

In the Account Activity report (Reports > Account Activity), a sent notification displays as SENT in the Email column.

If an email bounces, it displays as BOUNCE in the Email column.

Learn more about these topics here: Introduction to email notifications How do I resolve bounced email notifications?