How do I exclude consecutive dates from product closures using the product builder?

Do you need to exclude one or more dates from a closure period? From the Product Builder, you can do this by creating closures on either side of the consecutive dates you want to exclude.

Read further to learn how to exclude consecutive dates from a product closure.
 

Use case example For example, you could open your tour business for one day (Wednesday, May 28) during a closure week (May 25 - 31). You need to create two closures—one for May 25 to 27 and the second for May 29 to 31.

Working with product closures This article assumes that you are working with an existing product closure, but it can also serve as a good reference for those just starting.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Inventory > Products > Edit Product > Availability tab
   

What more do I need to use this feature?

• Admin permissions to manage inventory or restricted permissions to View items, products, and assets, Manage items, products, and assets, View events and rules, and Manage events and rules.

   

Which Checkfront version supports this feature - classic items, classic products, or both?

• Your account must have access to classic products (Inventory > Products), a key feature of our classic products version. This feature is not available for use with classic items (Inventory > Items) in our classic items version. → Learn more about products.

What is a product? A product represents the goods, experiences, or services you offer for sale.

Follow these steps to exclude one or more dates from an existing product closure:
 

Excluded closure dates must be consecutive The dates excluded from the closure must be consecutive. What are consecutive dates? Consecutive dates are dates that follow one another without any gaps — usually referring to calendar days in direct sequence, e.g., May 1, May 2, May 3.

1. Go to the Product Builder (Inventory > Products) and choose an existing product with an applied closure event.
2. Select the Availability tab.
   
   
3. Click the pencil icon beside a closure entry in the Availability Events table to open the Edit Product Closure modal. 
   
    
4. Select the Date Range and adjust the closure's end date to the day before your event. For example, if you want to open on May 28, choose May 27.
   
    
5. Label the adjusted closure clearly in the Event Name field, e.g., add Part 1 to the name.
   
    
6. Click the Save button to save your changes and close the modal.
   
    
7. Create a product closure for the remaining closure dates. Select Closure from the Create New button dropdown menu in the Availability Events section.
   
    
8. Label the new closure clearly in the Event Name field, e.g., Product Closure - Part 2.
   
   
9. Select a Date Range and set the new closure to start the day after your event, e.g., May 29.
   
   
10. Choose which Days of the Week apply to the event, e.g., Monday (M), Tuesday (T), Wednesday (W), Thursday (T), and Friday (F). Days displayed in blue by the system are closed. Days that the system has greyed out are AVAILABLE for booking.
    
    

11. Turn on the Apply To Specific Timeslots toggle if you have any product configured with timeslots, including timeslots for draft products. Use the Timeslots dropdown menu to select which timeslots you need to close. This toggle is off by default.

     

    Applying a product closure to timeslots The timeslots toggle and menu are only visible when creating a closure from a Timeslots product, and the menu shows only the timeslots that apply to the current product. A product closure applies to all timeslots by default if the Apply To Specific Timeslots toggle is off. To block the full date in the booking calendar, select all applicable timeslots or turn off the Apply To Specific Timeslots toggle.

     

12. Click the Save button to save your changes and close the modal.
    
    

13. Confirm that the two product closures listed do not include the date you want to exclude.
     

    Product closures within the Product Closures index and Inventory Calendar You can also find product closures listed within the: Product Closures index (Inventory > Product Closures)  Inventory Calendar (Calendar > Inventory) for the applicable products

     

    Creating and editing product closures For a detailed look at creating and editing product closures from the Product Builder, check out the following articles: How do I create product closures from the product builder? How do I edit a product closure from the product builder?