From time to time, you may hear from some of your customers that they never received their booking confirmation after completing a reservation through your Checkfront system. This can be frustrating for both you and the customer, so we've gone ahead and made it a little bit easier to combat any spam with a free email add-on, available to all account plans.
SPF RecordsBack to top
firstname.lastname@example.org(yourcompany is a placeholder for your Checkfront account business name).
Custom Email AddressesBack to top
Should you wish to send notifications from your own domain, we have included an option to configure a custom email address in your Checkfront account.
Custom email addresses are only an option for customers who own the domain from which they would like to send. Generic email addresses from sites such as Gmail.com and Live.com are not supported.
This will require you to login to your domain provider control panel and add two DNS TXT records. Doing so verifies that you control the domain in question and approve Checkfront to send email on behalf of that domain. If you are not sure how to do this, seek advice from the support team at your domain provider. The two TXT records you must add are as follows.
This declares that our mail service (Postmark) is allowed to send email on your behalf.
DKIM TXT Record
This record verifies that Checkfront can send email on your behalf and that the content of the email is unaltered. The DKIM TXT record is customer specific and is generated by our Email add-on.