Learn how to create new discounts to apply to your items/products.
New to discount and voucher codes? Read the first article in this series for an introduction to discounts.
Which plans include this feature?
Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Starter, Growth (Subscription), Growth (Per Booking), Managed
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Inventory > Discounts
What more do I need to use this feature?
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Admin permissions or restricted permissions to Manage discounts.
Which Checkfront version supports this feature - classic, new or both?
This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
NOTE: Some features are not yet available with products, including the Active Discounts report, discount rules, open discounts, edit columns, and the option to export your list of discounts.
Creating a new discount
Back to topTo create a new discount when using items or products, click + New Discount from the main discount page (Inventory > Discounts).
Options vary slightly if you use items versus products, as illustrated below.
If you are using items, then you see the above options.
If you are using products, then you see the above options.
While most settings are common to items and products, unique fields are included in the descriptions below.
Specifying the name of the discount
Back to topSpecify a descriptive name for the discount (e.g., June Special). This is used internally for reporting and is seen by the Customer on their invoice.
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Be sure to give your vouchers and all discounts descriptive names to help you find them in internal reports, for example, Summer Promo 10% Per Booking, After Tax. |
Providing a discount code
Back to topEnter a short, unique discount code to be used when booking.
The discount code should be alpha-numeric and not contain any spaces.
The Customer must enter this code, which is not case-sensitive, to receive the discount.
Are you using items? You can leave the field empty to create an open discount. This means the discount is given to everyone automatically during the period specified further down the page.
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Products do not support applying an open discount at this time. |
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When you upload a list of item vouchers, please leave the Discount Code field blank. |
Uploading Vouchers/ Enable Single-Use Vouchers
Back to topThese options allow you to upload vouchers for use within Checkfront.
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To learn more about uploading vouchers, please consult the following articles: |
Determining the discount amount
Back to topSpecify the Discount Amount. This is the discount value you'd like to apply to the booking.
Specifying discount type/applies to
Back to topSpecify whether the discount is a percentage or a fixed amount.
You may also apply the discount based on the individual item/product in the booking or the booking total before or after tax.
• Per Item/Product
Calculates the discount based on the current price and quantity of each (applicable) item/product booked. For example, a discount of $5.00 totals $15.00 when 3 applicable items are booked at once.
• Per Booking, After Tax
The discount is applied to the order subtotal after taxes. For example, ($100 + 5% tax) - $10 discount = $95.00
• Per Booking, Before Tax
The discount is applied to the subtotal before taxes. For example, ($100 - $10 discount) + 5% tax = $94.50
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If offering a 100% discount, for example, the Customer is still responsible for the taxes if the discount is set to per booking after tax. If set to per item or per product, the Customer does not owe anything upon checkout. |
Configure discounts to apply on specific days, items/products, and categories.
• Always (don't expire):
A permanent discount that is not defined by date. For products, this option is labelled Always Valid.
• One Time Event/Date Range:
For items, you can specify an active one-time event for the date range defined in the date dropdown fields.
For products, the equivalent setting is controlled by the Always Valid switch. Enable this switch to choose a start and end date from the displayed fields.
• Weekly (by day of week)/Applicable Days
A recurring item discount based on the day of the week, active for the dates defined. In this example, the item discount only works on Tuesdays and Thursdays between June 14th and July 14th, 2022.
For products, the equivalent option is to deselect the Always Valid switch and to checkmark the weekdays you prefer under Applicable Days.
Applying rules (items only)
Back to topAttach a rule set to the item discount. Combining rule sets with discounts allows you to create powerful inventory adjustments and enforce booking policies.
Note that products do not support applying rule sets at this time.
Applying to items/products
Back to topBy default, item discounts are applied globally to all items in your inventory.
If you only need to adjust a certain category or item, click Select None and choose your items/categories individually.
Product discounts are not applied by default to your inventory, requiring you to Select All or choose individual categories/products you want the discount to apply.
Frequently Asked Questions
Back to top
How many discount codes can be applied to a product/item?
Each product/item on a booking supports one discount code applied at a time.
How do I disable a discount code?
Disabling a discount is possible when editing a discount code entry.
Are you using products? Select the blue Enable Discount button at the top right of the page so that the button turns grey.
Are you using items? Select the Disable button on the left of the page. Next, choose to Remove the discount from the Are you sure? module. You can also clear the checkmark in the Enabled option at the bottom of the discount to disable it.
Finally, save the change, and the discount code can no longer be used on bookings!
< Introduction to discount and voucher codes | Uploading voucher codes >