Booking Status: Changing the Status

Changing the Booking Status

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When viewing an invoice you will see a coloured button depicting the current status of the booking. Clicking on this button will open a drop-down menu of any other status choices you have available in your system.  

 

 

 

 

  

Simply click on the status to which you would like to update the booking. You will see a confirmation window appear with the option to email a notification to the customer. If you do not wish for the customer to receive a notification of the change, simply uncheck this option. If you are applying the PAID status to the booking, you will also have the option to apply a POS payment.  

When ready to proceed, click Update to finalize the status change.  

Locked Statuses If a status is locked, any inventory on the invoice will become unavailable for booking by anybody else. This is perhaps standard practice for most Checkfront users, however, there may be configurations, such as with the Waiting status, where you don't want inventory to be set aside. In a case like this, you can uncheck the lock option. You can also create additional, custom statuses for greater control.   Customer Directory & Locked Statuses Also, if a new customer creates a booking and the status of that booking is not locked, the new customer will not be added to your Customer Directory.

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