How do I determine if a notification has been sent?

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Locate: See the areas mentioned below.
Prerequisites:

• Admin permissions to manage notifications and view reports.
• The Email Notifications feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.

 

New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information. Discover more product-related help articles here: Products (New).

 

This article provides details on how to determine if a booking notification has been sent to recipients.

 

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Do you want to confirm that an instant or scheduled notification has been sent to recipients, for example, to notify a Customer of a new booking?

If so, there are several areas in Checkfront where notification status displays.

 

In a booking's Log tab, a sent notification displays as SENT in the Email column.

If an email has not been sent successfully and bounces instead, then it displays as BOUNCE in the Email column.

 

In the Account Activity report (Reports > Account Activity), a sent notification displays as SENT in the Email column.

If an email bounces, it displays as BOUNCE in the Email column.

 

Learn more about these topics here: Introduction to email notifications How do I resolve bounced email notifications?