Adding product closures

Block off dates when your products aren't available by creating product closures to prevent bookings.

Learn how to add a product closure, including naming it and configuring settings such as date range, applicable days of the week, timeslots, and the products to apply to.
 

New to Product Closures? You can read the first article in this series for an introduction to Product Closures. Creating product closures You can create product closures from three locations within the app: the Product Closures index, the Product Builder, or the Inventory Calendar.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Inventory > Product Closures > Create Closure
   

What more do I need to use this feature?

• Admin permissions to manage inventory or restricted permissions to View products and assets with Manage products and assets, and View events and rules with Manage events and rules.
   

Which Checkfront version supports this feature - classic items, classic products, or both?

• Your account must have access to classic products (Inventory > Products), a key feature of the Checkfront classic products version. This feature is not available for use with classic items (Inventory > Items) in our classic items version. → Learn more about products. 

Learn more about product availability For a detailed look at how product closure events can also be created and edited from within the Product Builder, check out the following article: Determining availability on products Learn more about item events and closures Using our classic version of Checkfront, which utilizes items (Inventory > Items)? You can find information on item event closures in the following articles: Configuring the default calendar and item events for items using the Item Builder (Classic Items) Introduction to Item Events (Classic Items)

What is a product? A product represents the goods, experiences, or services you offer for sale.

You can access the Create Product Closure modal from the Product Closures List by clicking the Create Closure button.

Learn more about product closures You can create product closures from the Product Closures list or the Availability tab within the Product Builder as described here: Introduction to product closures Determining availability on products

Let's review each component of this modal together.

Name your product closure, for example, Winter Closure, Weekday Closure, or Monday Staff Training. You can change this name after you have saved it.

This name is for internal use only.

Select the date range for the product closure. For example:

• Winter Closure: 12/24/21 --> 01/03/22
• Weekday Closure: 11/01/21 --> 02/28/22*
• Monday Staff Training: 02/01/22 --> 02/01/22*

*Your date range selections combine with your schedule selections to get the product closure that suits your needs. 

Schedule the days of the week on which the closure applies. You can close availability for your product Everyday, Weekdays, Weekends, or according to your Custom selections, e.g., Mondays only during the select period.

Selecting timeslots when products are closed

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Turn on the Apply To Specific Timeslots toggle if you have any product configured with timeslots, including timeslots for draft products. Use the Timeslots dropdown menu to select which timeslots you need to close. This toggle is off by default.

Applying a product closure to timeslots Know the following: The Apply To Specific Timeslots toggle is not visible unless you have previously created Timeslots products. If you turn on the toggle, you can open the Timeslots menu to see all the timeslots that apply to those products at once. When you select one or more Timeslots products to apply the closure to, the Timeslots menu shows only those timeslots that apply to the selected product(s).   A product closure applies to all timeslots by default if the Apply To Specific Timeslots toggle is off. To block the full date in the booking calendar, select all applicable timeslots or turn off the Apply To Specific Timeslots toggle.

Select the products to which the product closure applies. Your options include:

• Select one or more products or categories by checking the box next to the category or product listing.
• Click the Select All button to apply the product closure to all your products.
• Click the Select None button to save the closure without applying it to any products.

With the product closure enabled, the product is not listed within the Booking Page (Detail or Hero Page layout). 

The associated product is also unavailable within the Availability calendar.

Next Steps

Next, we examine editing product closures with the article in this series.

< Introduction to product closures | Editing product closures >