Choosing the correct product type in Checkfront helps you control how and where your offerings appear to Guests and Staff. By specifying whether an item is a bookable product or an upsell, you ensure accurate visibility, streamline booking flows, and tailor your inventory to match your business needs.
Learn how to specify the product type you are selling via the Details tab of the Product Builder.
You can learn more about the Details tab here: Step 1: Setting Up the Details of Your Product.
New to the Product Builder? Read the first article in this series for an introduction to the Product feature.
Accessing the features mentioned in this article
Where can I find this feature using the top menu?
- Inventory > Products > Products > Add Product/Add New Product/Edit Product > Details
What more do I need to use this feature?
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Admin permissions to manage inventory or restricted permissions to View products and assets and Manage products and assets.
Which Checkfront version supports this feature - classic items, classic products, or both?
- Your account must have access to classic products (Inventory > Products), a key feature of our classic products version of Checkfront. This feature is not available for use with classic items (Inventory > Items) in our classic items version. → Learn more about products.
What are you selling?
With the What are you selling? setting, you can specify the type of product you are selling. You can choose between the following options.
Product
Selecting this option means the product is visible and bookable to both Guests and Staff.
Upsell
Selecting this option means Staff can only book the product via the Staff side of the application.
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What is an upsell? An upsell allows you to promote additional offerings alongside your products. |
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Learn more about upsells Further Upsell settings can be found under the Advanced tab: |
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Determining visibility for your products You can also determine who (e.g., Adults, Youth, Seniors...) the product is available to via the Availability tab. Learn more here: |
Next Steps
In the following article in this series, we explore adding photos to your products.
< Add name, SKU, category, and tags to your product | Determining booking visibility for your products >