Determining booking visibility for your products in Checkfront lets you control when and where offerings appear to customers, ensuring the right products are visible at the right times and streamlining the booking experience.
With this article, you can learn how to determine who can see your product when booking via the Details tab of the Product Builder.
Learn more about the Details tab here: Step 1: Setting Up the Details of Your Product.
New to the Product Builder? Read the first article in this series for an introduction to the Product feature.
Accessing the features mentioned in this article
Where can I find this feature using the top menu?
- Inventory > Products > Products > Add Product/Add New Product/Edit Product > Details
What more do I need to use this feature?
-
Admin permissions to manage inventory or restricted permissions to View products and assets and Manage products and assets.
Which Checkfront version supports this feature - classic items, classic products, or both?
- Your account must have access to classic products (Inventory > Products), a key feature of our classic products version of Checkfront. This feature is not available for use with classic items (Inventory > Items) in our classic items version. → Learn more about products.
Determining booking visibility for your product
The Booking visibility setting allows you to control who can view and access your product during the booking process. The system presents the following options, with products being visible to Everyone by default.
Everyone
The product is visible to and bookable by both Guests and Staff.
Staff
Staff can only book the product via the Staff side of the application.
Use the staff-only setting when you only want to stop accepting bookings on selected products, rather than stopping all products from accepting bookings.
Upsell
Guests can book upsells only as add-ons to other products during checkout.
|
What is product booking visibility? Product booking visibility determines who can view and book your products during the booking process |
Goal |
Setting to consider |
|---|---|
Pause all customer-facing bookings |
Disable the customer-facing reserve page
|
Block defined dates/times |
Product closure, with the booking-edit limitation clearly noted.
|
Steps to changing product booking availability
Follow these steps to set booking availability for your
- Go to the Details page of the Product Builder (Inventory > Products > Products > Add Product/Add New Product/Edit Product > Details) for the product you want to set up.
- Under the Booking Availability setting, choose whether your product is visible to Everyone (default), Staff, or as an Upsell.
- Click the Save button to save your changes.
|
Advanced settings and upsells Further Upsell settings can be found under the Advanced tab: |
|
Determining visibility for your products You can also determine who (e.g., Adults, Youth, Seniors...) the product is available to via the Availability tab. Learn more here: |
Next Steps
In the next article in this series, we explore how to add photos to your products.
< Specifying the type of product you are selling | Adding photos to your product >