Viewing bookings in the Android app

With the app set up and ready to go, you can start reviewing your reservations from anywhere. 

Learn how to view a booking, including checking Guests in/out, and adding notes.

New to the Android app? You can read the first article in this series for an introduction to the Android app.

Unavailable for download on newer devices Our Android app is currently unavailable for download from the Google Play Store on select newer devices. We're working to restore support and will share updates here as soon as they're available again.

Accessing the features mentioned in this article

What more do I need to use this feature?

• Admin or Staff user accounts only. Partner account logins are not supported.
   

Which Checkfront version supports this feature - classic items, classic products, or both?

• This feature is available in both our classic versions: classic items (Inventory > Items) and classic products (Inventory > Products).  → Learn more about products
• Important: Only the QR Code Scanner feature of the app, used to check in Guests via QR Barcodes on invoices, is supported for products (Inventory > Products) at this time.

Viewing a booking in the Android Mobile Booking App is fast and easy. 

1. Search for the booking you want to review.
2. Tap it in the list to open the booking details screen.  

3. You can now view the customer's name and email address, booking ID, and booking date. Directly below that is the Checked In status, where you can find the items booked, access to the payments screen, and any notes attached to the booking.

A switch on the right controls the check-in/out status of a booking. By default, the switch is turned off, indicating an open booking.

Tapping on the switch causes it to slide across and turn blue. This indicates that the Customer is currently checked in.

In the main list of bookings, you can identify reservations currently checked in by the green checkmark to the right of each booking. Further evidence can be found in the notes section towards the bottom of the screen.

The notes update whenever a Customer is checked in or checked out. These notes include the name of the Staff member who made the change and the date it occurred.

To add notes to a booking, do the following:

1. Tap the Add Note button.
2. Type out the message you wish to leave. This can be viewed by any other Staff members who have access to the booking.

Next Steps

In the next article, we look at how to record payments in the Android app.

< Navigating the Android app     |     Recording payments in the Android app >