Understanding product terminology (Classic Products)

The name of your offering. This name is visible to Guests and Staff when making a booking. This is also the name used internally within reports.

This is the item name for those familiar with our Classic Items version.

For example:

• City Bike Tour
• 2-hour Kayak Rental
• Sunset Yoga Session

• Setting up details, visibility, and media on products

This is the unique identifier for the product. By default, this string includes the product name and a unique combination of letters and numbers but can be customized.

This is a new feature not supported by Classic Items.

For example:

• citybiketour
• kayak-rental-001
• sunsetyoga

• Setting up details, visibility, and media on products

Product categories allow you to group like products on the booking page and for reporting purposes.

For those familiar with items, these equate to item categories.

For example:

• Bike Tours
• Kayak Rentals
• Yoga Sessions

• Setting up details, visibility, and media on products
• Introduction to inventory categories

Category weight refers to how high the category of products displays on your Booking Page.

This equates to the category weight setting for Classic Items.

• Displays the category more prominently within the Detail Page or Hero Page layout.

• Introduction to inventory categories

Product visibility determines who can view and book your products.

This equates to the item visibility setting for Classic Items.

Products are visible to one of the three audiences.

• Everyone - Product can be booked by both Guests and Staff.
• Staff Only - The Product can only be booked by Staff.
• Upsells - Products can only be added as an upsell to other products during checkout.

• Setting up details, visibility, and media on products

The order in which your product displays within a category on your Booking page. 

This equates to the sort order setting for Classic Items.

• Setting up details, visibility, and media on products
• Booking Page: Sorting

Inventory type conveys the maximum number of inventory that can be booked simultaneously.

Assets are a new feature and improvement upon how inventory was managed with Classic Items.

Products are based on one of three inventory types:

• Unlimited inventory
• Simple inventory - Static inventory based on a fixed amount.
• Assets - Dynamic inventory based on the number of assets available. Supports the management of private and shared resources.

• Establishing inventory on products

Your product depends on these resources (equipment, spaces, modes of transportation...) to be booked. Individual assets are tracked by their SKU.

This feature replaces the need for aliased items and hidden required packages in our Classic Items version.

For example:

• Mount _Bike_1
• Single_Kayak_1
• Bus_1
• KayakPaddle200_1
• LifeJacketSmall_1

• Establishing inventory on products
• Introduction to assets and the asset builder

Asset pools allow you to group your assets, specifying the category, quantity, and capacity of those assets in the process.

This improves upon our Classic Items version, which had no resource management features.

For example: 

• Mountain Bikes
• Single Kayaks
• Shuttle Buses
• Kayak Paddles - 200cm
• Life Jackets - Small

• Establishing inventory on products
• Introduction to assets and the asset builder

Asset categories allow you to generally classify your asset pools which helps to organize your assets and minimize the complexity of applying assets to products. 

This improves upon our Classic Items version, which had no resource management features.

For example:

• Bikes
• Buses
• Kayaks
• Kayak Paddles
• Life Jackets

• Establishing inventory on products
• Introduction to assets and the asset builder

This is the number of assets included in this asset pool.

Products can then be configured based on the quantity of assets available so that they are priced per asset and private to each booking. 

This improves upon our Classic Items version, which had no resource management features.

For example:

• 10 Mountain Bikes
• 5 Single Kayaks
• 4 Shuttle Buses
• 25 Kayak Paddles - 200cm
• 25 Life Jackets - Small

• Establishing inventory on products
• Introduction to assets and the asset builder

This is the number that the asset can contain. This considers how many seats or spaces the asset can support.

Assets with a capacity of greater than one can support more than one Guest booking.

This improves upon our Classic Items version, which had no resource management features.

For example: 

• Shuttle Buses (10 seats) for a shared tour

• Establishing inventory on products
• Introduction to assets and the asset builder

Configured on the asset pool. This is the time at the beginning and end of each booking set aside for asset maintenance.

For example:

if you need to inflate bike tires, rinse out kayaks, service buses, or sanitize life jackets.

• Establishing inventory on products
• Introduction to assets and the asset builder

Availability determines when and how the product can be booked using availability events.

This builds on how availability was handled with our Classic Items version.

Base options include:

• Day - Used for full-day or multi-day activities.
• Night - Used for morning check-outs. Most used for accommodation.
• Hourly - Used for bookings with flexible start/end times. Most used for space or equipment rental.
   
• Timeslots - Used for products with fixed start/end times. Most used for tours and activities.

• Determining availability on products

Used to determine when the product is available for booking based on specific dates.  Includes the option to modify the price, apply rules and set minimum and maximum Guests per booking.

This is commonly used for scheduling seasonal, weekly, or single-day availability. 

This is an improvement on our Classic Items events feature.

For example:

• standard rates
• seasonal rates
• weekday rates
• holiday rates

• Determining availability on products

A type of availability event, closures allow you to schedule when products are closed for booking.

These equate to Classic Items closure events.

For example:

• scheduling time off
• slow seasons
• holidays

• Determining availability on products
• Introduction to product closures

Guest types with a quantity control determine to whom and how many people your product is available.

These are an improvement on our Classic Items item parameters.

For example:

You can provide a simple option for number of Guests.

• Guest

Or provide several options that correspond to specific criteria such as age.

• Adult
• Child
• Youth
• Senior

• Determining availability on products

How the price of a product is calculated when the product is added to a booking.

This is equivalent to the pricing options available with Classic Items.

• Configuring pricing on products

Configure pricing increases or decreases, by dollar value or percentage, based on the booking duration and applied to the base rate configured for your product. 

This is a streamlined version of how tiered pricing worked with Classic Items.

• Introduction to custom rates

These are the primary rates associated with your product. Availability rates and custom rates can be applied to base rates to modify the price.

These provide the same flexibility as base prices, pricing by parameter and group pricing with items.

Choose between:

• Pricing per product
• Pricing per Guests
• Pricing per product and Guest
• Group pricing using product rates
• Group pricing per Guest

• Configuring pricing on products
• Determining availability on products
• Introduction to custom rates

Promote additional offerings alongside your products.

This improves upon the item package functionality within our Classic Items version.

For example:

• Add a meal option to a bike tour
• Add a spa treatment to a room rental
• Add a photo package to a scenic bus tour

• Managing advanced settings on products