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Changing booking statuses in the Android app

Keeping booking statuses up to date helps your team stay on the same page and ensures your records accurately reflect what's happening on the ground. This article walks you through changing a booking's status directly in the Checkfront Android app.

Learn how to change the status of a booking in the Android mobile app.

New to the Android app? You can read the first article in this series for an introduction to the Android app.

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Unavailable for download on newer devices

Our Android app is currently unavailable for download from the Google Play Store on select newer devices. We're working to restore support and will share updates here as soon as it's available again.

 

Accessing the features mentioned in this article

What more do I need to use this feature?

  • Admin or Staff user accounts only. Partner account logins are not supported.
     

Which Checkfront version supports this feature - classic items, classic products, or both?

  • This feature is available in both our classic versions: classic items (Inventory > Items) and classic products (Inventory > Products).  → Learn more about products
  • Important: Only the QR Code Scanner feature of the app, used to check in Guests via QR Barcodes on invoices, is supported for products (Inventory > Products) at this time.

 

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What is a booking status?

A booking status serves as both a visual label and a functional state for each booking in your system.

Learn more about booking statuses here:

 

Changing statuses of bookings in the Android mobile booking app

As you may know from using the desktop version of the Checkfront Booking Manager, you can easily update the status of a booking from within the invoice view. This is no different in the Android Mobile Booking App and can be done just as quickly and easily.

 

Changing booking statuses

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Down at the bottom left of the invoice screen is the current status of the booking. This is highlighted in the bottom-left screenshot.

Booking detail screen on the left showing Sally Webster with Paid status highlighted, and on the right status options menu displaying Pending, Reserved, Deposit, Paid, Waiting, Cancelled, and Void.

  1. Tap the status button (e.g., Pending) to open a menu of possible status changes. 
  2. Select the status you want by tapping on it.
  3. Confirm the revised status for the booking.
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Changing status warning

Changing the status can affect availability, notifications, and reporting.

 

 

Next Steps

In the next article, we look at how to contact Customers through the Android app.

 

< Recording refunds in the Android app     |     Contacting customers through the Android app >

 

 

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