Notifications (Twilio): Introduction

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The purpose of this guide is to look at the Twilio Notifications. If you are looking for information on Booking Status Notifications, please click here. If you are interested in Gift Certificate Notifications, please click here. Or, for Inventory Level Notifications, click here.

 

With SMS notifications you can send short text messages to customers and staff. You can remind customers about a booking date, follow up with a quick post-booking thank you and update staff on the status of a booking.

Twilio is a cloud communication service that makes SMS and voice services a breeze, not to mention affordable. SMS messages cost just 1 cent per message (USD). SMS notifications in Checkfront work similar to email notifications.

You can select staff and/or customers as recipients, and trigger an SMS based on the status of a booking. You can even schedule your notifications based on the booking start or end date. The SMS text can include dynamic details using booking variables. For example: 

 

 

Hello! This is just a reminder that your booking for {$BOOKING_ITEMS} is on {$BOOKING_DATE}.

 

 

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Notifications (Twilio): Setup in Twilio >

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