Working with Customer information within the Customers Directory – Checkfront

Learn what information is available to you by default in the Customers Directory.

New to the Customers Directory? Be sure to read the first article in this series for an introduction to this feature!

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

Customers > Directory

What more do I need to use this feature?

Which Checkfront version supports this feature - classic items, classic products, or both?

This feature is available in both our classic version using classic items (Inventory > Items) and our classic version using classic products (Inventory > Products). → Learn more about products

Customers Directory Default Columns

By default, the following Customer information is displayed:

Column	Description
Customer	The First Name, Last Name, and Email address of the Customer.
Customer ID	A unique identifier for the Customer.
Bookings	The total number of bookings attached to the Customer.
Total	The total value of bookings attached to the Customer.
Last Booking	The creation date of the Customer's most recent booking and its ID.
Last Login	The date the Customer last logged in. Enabled Customer Accounts are required to see this column.
Status	The status of the Customer. The statuses are Active, Blocked, or Archived.
Location	The state/province and country of the Customer.
Created	The date the Customer Profile was created.

Learn more about column display

Data columns displayed can be customized, including the display order. Learn more here: Configuring data columns for display within the Customers Directory.
Data columns can be sorted in ascending or descending order to help you isolate records.
Item parameters/product guest types are not supported as columns within this report.

The following article in this series looks at editing columns in the Customers Directory.