Translating customer-facing content via language settings

Learn how to activate and edit translated content for display on the booking pages.

New to language translations? Read the first article in this series for an introduction to Languages.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Manage > Languages
  
  

What more do I need to use this feature?

• Admin permissions to access and manage Languages (Manage > Languages).
  
  

Which Checkfront version supports this feature - Classic Items, Classic Products, or both?

• The Languages feature is available to both those using classic items (Inventory > Items), a key feature of our Classic Items version of Checkfront, and those using classic products (Inventory > Products), a key feature of our Classic Products version of Checkfront.  

To activate a translation in your account, go to the Translate Content tab in your main menu (Manage > Languages > Translate Content tab).

Toggle a language on (blue) or off using the switch in the left column next to the language of your choice, e.g., French - CA. 

Next, we cover how to edit a language. Then, in the following article, we look at how the language option presents itself on the booking pages. 

We would recommend that you don't set a customer language that matches your system language and locale. Activating a content translation that’s the same as the system language and then adding translations for it may cause inconsistencies with what is displayed or sent to Customers.

Do you need to customize a translation? You can start editing by clicking the Edit button in the column to the right of the language you want to change.

From here, you can add or edit one or more of your unique content strings: company fields, booking fields, categories, statuses, notifications, and booking parameters.

Enter the word or string of words for each term you wish to update in the field on the right. Once you've done that, click Save at the top to complete the update.

Alternatively, you can make the same changes through your account's feature pages.

For example, suppose you are editing your Booking Statuses (Manage > Layout > Statuses). In that case, you can click the Translate button in the left sidebar and select the language you wish to edit.

You must have at least one active language translation for the Translate button to display.

Once in edit mode, enter the translation into the fields provided (1) and click Save Translation (2) in the sidebar when finished.

You can find the Translate button on most pages in your account where editable language strings are available for translation.

Learn more about Booking Statuses here: Introduction to booking statuses Learn more about the select areas where inline translation is supported here: Translating the booking page Translating email booking status notifications Translating product categories More options for copying, archiving, and translating your gift certificates Inline translations are not yet supported within the Product Builder. Products can be translated via the bulk function mentioned above.

< Intro to languages and translations    |     Selecting Customer languages >