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Configuring settings in the iOS app

Learn how to configure settings available in the Android mobile app, including auto check-in, and how to contact our Technical Support team.

New to the iOS app? You can read the first article in this series for an introduction to the iOS app.

 

Which plans include this feature?

Legacy:  Available for download
Current:  Available for download
→ Learn more about our current plans or how to change your plan.


What more do I need to use this feature?

  • Admin or Staff user accounts only. Partner account logins are not supported.

Which Checkfront version supports this feature - classic items, classic products, or both?

  • This feature is available in both our classic version using classic items (Inventory > Items) and our classic version using classic products (Inventory > Products).  → Learn more about products
  • Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.

 

App settings

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The mobile booking app offers a couple of configurable settings. These are accessed via the settings button at the bottom right corner of the app's home screen.  

 

Checkfront home screen with settings icon highlighted in the bottom menu.

 

Auto Check-in

Auto check-in is a feature that enables a customer to be automatically checked in when the app scans the QR code on their booking invoice.

This further speeds up the process of checking Customers in, especially if you are using Checkfront for tours and have many people arriving at the same time to redeem their reservations.

Point the device camera at the QR code, and that's it. The booking appears on the screen, and the check-in switch is active.

 

Settings screen showing Auto Check-In toggle enabled, along with options for Email Support, Phone Support, rating on the App Store, and logging out.

 

Email Support

Tap this link to create a new email to our Technical Support team. This email is in-app, so you are not redirected to your device's default email program.

 

Phone Support

Tap here on your iPhone to connect with our Technical Support team via telephone. Support hours of operation can be found here.

 

Rate Checkfront on the AppStore

If you'd like to provide a rating and some feedback on the Checkfront Mobile App for iOS, tap on this button to leave a review in the AppStore.

 

Logout

When you finish working within the app, click this link to log out.  

 

 

< Creating new bookings in the iOS app